Technical Support Center
MassAbility clients have access to our technical support system. Our technicians can address technical issues with your computer hardware or software remotely and/or in person.
- Online Support: Visit service.eastersealsma.org
- Telephone Support: Call us at: 508.471.1475
- Email Questions: Email us at tech.support.helpdesk@eastersealsma.org
- Hours of Operation: Weekdays 8:30 a.m. - 4:30 p.m. After hours by appointment.
Technical Support Guides
If you've received your computer and equipment, please see the guides below to assist you with setup.
- Dell Latitude 5420 Laptop Quick Start Guide
- Logitech MK270 Keyboard & Mouse Guide
- Logitech H340 Headset Guide
- Dell Monitor Guide
Computer Fundamentals Digital Webinars
Watch these webinars for in-depth computer fundamentals training.
ESMA Tech Connect
Watch our series of short digital literacy training videos created in partnership with Comcast NBCUniversal. Elano, Assistive Technology Specialist, shares tips and tricks to get the most out of your technology whether you're a beginner or an experienced user.
