We are also dedicated to providing high quality services in compliance with all applicable federal, state and local laws and regulations. Our commitment extends from internal business operations to oversight and monitoring responsibilities of contracted/sub-contracted providers and all funding agencies. Please note that a compliance-oriented ethical workplace is the hallmark of providing quality care to the people who receive our services.
What is Compliance?
Compliance is a systematic approach to governance designed to ensure that an organization meets its obligations under all applicable laws, regulations, best practices, standards, organization’s values, contractual obligations, and various organizational policies. ESSC is strongly committed to ethical conduct and fostering a "culture of compliance" that supports adherence to the law and to ESSC’s policies and procedures.
a. Integrity: We conduct business ethically, and with a commitment to moral integrity. We expect people to hold high moral and ethical standards.
b. People-Focused: We are people-focused. We provide services tailored to the needs of individuals and their families. We strive to continually understand and accommodate the increasing and changing needs of the people we serve, regardless of their resources.
c. Independence: We foster independence. We believe in greater independence for all people with disabilities. We continually seek to create opportunities to enhance the independence of people with disabilities or special needs.
d. Respect: We respect each other. We value the uniqueness and dignity of each individual and his or her contributions to society. We value the strength of diversity and inclusion.
e. Shared Purpose: We share a sense of purpose. We are passionate about meeting our mission. We believe that to better meet our mission, we must work as a unified organization.
f. Excellence: We value excellence. We have a strong commitment to organizational excellence and continuous quality improvement. We believe we must be committed to excellence and accountability to achieve the highest quality outcomes for the people we serve.
g. Stewardship: We build relationships. We are responsible stewards of our funds and our relationships with donors, volunteers, vendors and other supporters.
h. Philanthropy: We believe in the importance of charitable giving. We highly value the impact that giving has in creating opportunities for children and adults with disabilities or special needs. We honor the intent of donors and continually strive to use contributed resources efficiently and effectively.
ESSC’S CODE OF ETHICS
We strive to provide the best possible services and maintain the highest levels of integrity and professionalism in our organization and we ask that our associates and all representatives of Easterseals Southern California (ESSC) hold high standards, conduct business ethically and share a commitment to moral integrity. Associates and everyone involved with Easterseals activities should adhere to and advocate the following principles governing professional and ethical conduct.
Code of Ethics
CONFIDENTIAL REPORTING HOTLINE
To help you voice concerns, ESSC has engaged Lighthouse Services Inc., a third party hotline provider, to ensure the safe, secure and anonymous reporting of activities which may involve misconduct, fraud, abuse, and other violations of ESSC’s policies. Please note that anyone, including ESSC’s associates, vendors/sub-contractors, people we serve, or family members, may use the confidential reporting hotline to file a complaint.Accessing the Confidential Reporting Hotline, can be done by using one of these following four ways:
English: (833) 670-0002
Spanish: (800) 216-1288
E-mail: email@example.com (include company name with your report)
Fax: (215) 689-3885 (include company name with your report)
ESSC management does not condone and prohibits retaliatory action against anyone who reports or inquires, in good faith about potential breaches of ESSC policies.