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Privacy Policy

Last Updated April 3, 2006

Notification of Change
The Information We Collect
Opting Out
Your California Privacy Rights
Correct/Update Your Profile
Aggregate Information
Security of Your Information
Tell-A-Friend, Ecards and Personal Fundraising Pages
Links to Other Web Sites
Information from Children
Transmission of Health-Related Data

Welcome to the Easterseals Online Network, the Web site of Easterseals, Inc. (Easterseals headquarters) and participating Easterseals affiliates across the country.

Because Easterseals values the privacy of constituents visiting the Easterseals Online Network, users of the Easterseals Online Network have the right to manage their own personal information.

You can contact Easterseals for more information related to the privacy of the information you provide online:

Mail: 141 W Jackson Blvd, Suite 1400A, Chicago, IL 60604
Phone: 312-726-6200
Online: Click here to contact Easterseals via email. Your request will be answered within 2-3 business days.

Notification of Change

Easterseals reserves the right to change this policy at any time. Easterseals privacy policy will be kept up-to-date and clearly posted on our Web site.

The Information We Collect

On many pages of the Easterseals Online Network -- in particular when donating online, completing an action alert, registering for a special event, purchasing a product, or completing various feedback forms -- visitors are asked to list name, address, and other personal contact information. Information collected is specifically and knowingly provided by site visitors and may include name, email address, format preference (HTML vs. text), address, telephone number, interests and other similar information. Collecting this information helps Easterseals to better provide site visitors with relevant and useful content.

Easterseals has partnered with Convio, Inc. to power the Web content, email and transaction processing capabilities to serve our constituents and fulfill our mission on the Internet. Convio, Inc. is an Internet software and services company that provides online electronic Constituent Relationship Management (eCRM) solutions for nonprofit organizations and higher education institutions. Convio will not disclose your name or other personally identifiable information (such as your e-mail address or phone number) to any party other than Easterseals.

Neither Easterseals nor Convio store sensitive information such as credit card numbers. When an online transaction is completed through the Easterseals Online Network, such as a charitable contribution, credit card information is used solely for the purpose of completing that specific transaction and is not retained in the Easterseals or Convio database.

Easterseals will not sell, share or exchange personal contact information collected from this Web site with other organizations. If a user has a previous relationship with Easterseals through another channel (i.e., mail, phone), Easterseals will occasionally rent or exchange those names and addresses with other organizations as a way of providing extra funds to help support services. If you do not want to participate in this program, please let us know.

Visitors to the Easterseals Online Network are not required to share any personally identifiable information. Users who do not wish to share personal information when visiting the Easterseals Online Network can still access the Network's Web pages and the valuable information provided.

Opting Out

Easterseals provides site visitors with the opportunity to opt-out of receiving our online and offline communications.

If you would like to opt-out of receiving email communications please update your user profile. Email unsubscribe requests are processed immediately.

To discontinue the receipt of postal mail, please contact Easterseals. Shortly, Easterseals will be adding the capability to remove your name from our postal mailing list online. You'll need to register as user of the Easterseals Online Network. Please note: there is a 8-12 week lapse period due to the fact that a subsequent mailing may already be in production. If you do receive another mailing, please disregard it.

Your California Privacy Rights

To review a special notice for California residents only per California Privacy Law (SB27): Exchanging, Renting, Reselling Personal Information, please visit the "Your California Privacy Rights" section.

Correct/Update Your Profile

Easterseals offers the option to change and modify personally identifiable information. Upon your request, Easterseals will remove personally identifying information retained in organizational databases. If you are a registered user of this site, you can access your Easterseals profile and update your contact information and user preferences by clicking here.

Easterseals reserves the right to maintain information on users who have had their access to the Easterseals Online Network blocked.

Aggregate Information

Demographic and profile data (i.e., age, gender, browser usage) is also collected via the Easterseals Online Network. Easterseals uses such data to improve marketing and promotional efforts, statistically analyze site usage, improve content and product offerings and to customize site content, layout, and services. Additionally, this data may be shared with third parties on an aggregated basis. Easterseals does not share personally identifying information with third parties, except to a court or governmental agency if required by law and as stated above in the section titled "The Information We Collect."


A cookie is a small text file a Web site places on a site visitor's computer hard drive. Its purpose is to let the site know when a user visits and to perform certain functions such as saving passwords and personal preferences.

Cookies help evaluate visitors' use of a Web site, such as what viewers want to see and what they never read. This information allows Easterseals to better focus online information and to concentrate on information people are using.

Your browser is probably set to accept cookies. If you would like to turn this feature off, you will need to change the settings of your Internet browser.

Security of Your Information

All credit card and personal profile information provided to Easterseals or our Internet software partner, Convio, Inc., is transmitted using SSL (Secure Socket Layer) encryption using Verisign as a payment gateway. SSL is a proven coding system that allows a browser to automatically encrypt, or scramble, data before it is sent.

Easterseals also protects account information by placing it on a secure portion of the Easterseals Online Network that is only accessible by certain qualified employees of Easterseals. Unfortunately, no data transmission over the Internet is 100% secure. Easterseals strives to protect your information, however cannot ensure or warrant the security of such information.

Tell-A-Friend, Ecards and Personal Fundraising Pages

If you elect to use the referral service to inform a friend about a page on the Easterseals Online Network, send an ecard, or raise funds for Easterseals by soliciting friends and family, you will be asked for the friend's name and email address. Easterseals will automatically send the friend a one-time email inviting them to visit the site. Easterseals stores this information to send this one-time email only. In addition, the contact information will be maintained solely for the future convenience of the individual who provided the information - to send subsequent ecards or fundraising reminders/updates.

Easterseals has links to other Web sites outside of the Easterseals Online Network. Easterseals is not responsible for the content of any linked Web site, or any link contained in a linked Web site, or any changes or updates to such Web sites. The inclusion of any link does not imply endorsement by Easterseals of that Web site.

In addition, please be aware that Easterseals is not responsible for the privacy practices of such other Web sites. Easterseals encourages you to read the privacy statements of each and every Web site that requests personal information from you.

Information from Children

Easterseals does not seek to collect personal information about children through the Easterseals Online Network. If a child submits information through any part of the Network, and Easterseals is aware that the user submitting the information is a child, the information is not used for any purpose, nor is it disclosed to third parties. Easterseals will comply with all regulations set forward by the Children's Online Privacy Protection Act (COPPA). To learn more about COPPA, visit the Federal Trade Commission.

Transmission of Health-Related Data

Easterseals understands the sensitivity of collecting and using health-related data. Personally identifiable health-related data collected on the Easterseals Online Network will not be shared with entities other than Easterseals, Inc., and Easterseals affiliates. Any transfer of personally identifiable health-related data between Easterseals organizations will take place in a secure environment with access allowed only to certain qualified employees of Easterseals. Easterseals will comply with all regulations set forward by the Health Insurance Portability and Accountability Act (HIPAA). To learn more about HIPAA, visit the U.S. Department of Health and Human Services Office for Civil Rights.

Easterseals Michigan Notice of Privacy Practices

In accordance with the requirements of the HIPAA Privacy Rule

The Health Insurance Portability and Accountability Act of 1996

Effective January 1, 2018

Administrative Offices:

2399 E. Walton Blvd. Auburn Hills, MI 48326

Phone: (248) 475-6400

Fax: (248) 475-6402

We value you as a consumer of our agency and we take the privacy of your health information seriously. A number of laws and regulations, including HIPAA, the Health Insurance Portability and Accountability Act of 1996 and Public Act 258 of the Michigan Mental Health Code, protect your health information.

1. This notice will tell you about the ways in which we may use and disclose medical information about you. It also describes our obligations and your rights regarding the use and disclosure of medical information. We are required by law to:

a. Make sure that medical information that identifies you is kept private;

b. Give you this notice of our legal duties and privacy practices with respect to medical information about you and;

c. Follow the terms of the notice that is currently in effect

2. More detailed information about how health information about you may be used and disclosed and how you can get access to this information is available from the program from which you receive services. Or, you may contact our Privacy Officer at 248-475-6400 for this information.

3. During the time that you are using services at our agency, we will collect and keep different kinds of information about you. This information is called Protected Health Information (PHI). We want you to understand how we might use the information we collect.

4. Pursuant to Public Act 328/MCL 750.539d, use of recording devices (audio or video) is strictly prohibited on Easterseals Michigan property unless specifically covered under written consent. Failure to comply could result in legal action as described in Public Act 328/MCL 750.539d.

The following is some information that gives you a summary of your privacy rights:

“Protected Health Information” means:

 Information about you that may identify you and

 Relates to your past, present or future physical or mental health or condition, and

 Health care services related to your health or condition.

Examples of this may include:

 Your name, address, telephone number and date of birth

 Your diagnosis (the condition for which you are receiving treatment)

 Your treatment plan and goals

 Your progress toward those goals.

Your information will be used to help us to provide you health care services.

 We will use your information when we are giving you services. We may disclose your information when we are helping you get other services you need.

 We will disclose parts of your information to get payment for your health care services.

 We may use or disclose your health information to obtain help for you in an emergency.

 We may disclose your health information for surveys and other quality improvement projects.

We may sometimes use or disclose your information without your permission when the law requires it.

 We may disclose parts of your information for public health uses.

 We may disclose your information if the Food and Drug Administration requires it.

 We may disclose your information to follow rules for workers’ compensation and other similar programs.

 In certain situations, we will disclose your information to the police.

 If you are incarcerated, we may use or disclose your information that we created or received while we provided services to you.

 If you are a member of the armed forces, we may release medical information about you as required by military command authorities. We may also release medical information about foreign military personnel to the appropriate foreign military authority.

We may disclose medical information about you for public health activities to:

o Prevent or control disease, injury or disability

o Report child abuse or neglect

o Report reactions to medications

o Notify a person who may have been exposed to a disease or may be at risk for contracting or spreading a disease or condition

o Notify the appropriate government authority if we believe you have been the victim of abuse, neglect or domestic violence. We will only make this disclosure if you agree or when required or authorized by law.

If you are involved in a lawsuit or a dispute, we may disclose medical information about you in response to a court or administrative order. We may also disclose medical information about you in response to a subpoena, discovery request, or other lawful process by someone else involved in the dispute, but only if efforts have been made to tell you about the request or to obtain an order protecting the information requested.

We may release medical information if asked to do so by a law enforcement official:

o In response to a court order, subpoena, warrant, summons or similar process

o To identify or locate a suspect, fugitive, material witness, or missing person

o About the victim of a crime if, under certain limited circumstances, we are unable to obtain the person’s agreement

o About a death we believe may be the result of criminal conduct

o To report a crime, the location of the crime or victims, or the identity, description or location of the person who committed the crime

o We may release medical information about you to authorized federal officials for intelligence, counterintelligence, and other national security activities authorized by law

We may use your information for business operations.

 We may use your information to do the business of this agency which may include conducting quality assessment and improvement activities.

 We may use parts of your information to send you newsletters and other information.

 We may use parts of your information for business planning and development


 You have the right to review and make copies of your protected health care information, which may be provided in paper and/or electronic form. A fee may be charged for the costs of copying, mailing, or other supplies associated with your request.

 You have the right to request a restriction or limitation on your protected health care information. To request restrictions, you must make your request in writing on the ES “Request for Restrictions on the Use and/or Disclosure” Form.

 You have the right to be told when we disclose your protected health care information and to whom.

o To request this list of accounting for disclosures, you must submit your request in writing to the Easterseals Michigan Corporate Compliance Team. Your request must state a time period which may not be longer than six years and may not include dates before April 2003. Your request should indicate in what form you want the list (e.g. paper or electronic). The first accounting you request is free. For additional requests, we may charge you for the costs of providing the accounting. We will notify you of the cost involved and you may choose to withdraw or modify your request at that time before any costs are incurred.

 You have a right to request that we communicate with you about confidential matters in a certain way or at a certain location.

 You have the right to amend parts of your protected health information if you think they are incorrect or incomplete.

 You have a right to a paper copy of this notice. You may ask us to give you a copy of this notice at any time.

Even if you have agreed to receive this notice electronically, you are still entitled to a paper copy of this notice.

You may obtain a copy of this notice at our website, or contact the Easterseals Michigan Privacy Officer at (248) 475-6400.

 You have a right to be notified of any breach of your PHI.

 You have the right to opt out of being contacted for fund-raising purposes.

 You have the right to restrict certain disclosures of PHI to a health plan when you (or any person other than the health plan) pay for treatment out of pocket in full.


This “Notice of Privacy Practices” applies to all services provided to you by Easterseals Michigan. In accordance to HIPAA requirements, our agency also has “Business Associate Agreements” with each organization with which we do business that may relate to your personal health care information. Each Business Associate must also comply with the requirements of HIPAA, and where applicable, the Michigan Mental Health Code or other federal or state laws and regulations.


You may receive marketing materials from Easterseals Michigan. You have the option to opt out of receiving these materials by contacting our Marketing Department. Easterseals Michigan does not sell your PHI for marketing purposes.


Depending on your services received from Easterseals Michigan, you may have additional privacy protection under existing or future state laws. We are committed to complying with all applicable laws when we use or disclose your health information.


Other uses and disclosures of medical information not covered by this notice or the laws that apply to us will be made only with your written permission. If you provide Easterseals Michigan permission to use or disclose medical information about you, you may revoke that permission, in writing, at any time. If you revoke your permission, we will no longer use or disclose medical information about you for the reasons covered by your written authorization. You understand that we are unable to take back any disclosures we have already made with your permission, and that we are required to retain our records of the care that we provided you.


Easterseals Michigan privacy and security policies and procedures were updated to comply with the breach reporting and notification requirements of the HITECH Act, passed as part of the American Recovery and Reinvestment Act of 2009.


If you have any concerns about our privacy practices, or if you feel your rights have been compromised, you have a right to file a complaint with Easterseals Michigan at: Or, you may file a complaint with:

Jeff Camboia
Privacy Officer
Easter Seals Michigan
2399 E. Walton Blvd.
Auburn Hills, MI 48326
Phone: 248-475-6400
Fax: 248-475-6402
TDD: 312-353-5693

Or, you may file a complaint with:

Region V, Office for Civil Rights
U.S. Department of Health and Human Resources
233 N. Michigan Avenue
Suite 240
Chicago, IL 60601
Phone: 312-886-2359
Fax: 312-886-1807
TDD: 312-353-5693

All complaints must be submitted in writing. Please be assured that if you file a privacy complaint, your complaint will be handled in a professional manner, and you will not be subject to any type of penalty for filing the complaint.


We want to make it easy for you to make informed health care decisions. Your Easter Seals Michigan service staff are more than happy to assist you with any questions that you may have about your services. If you have any questions about this Notice,

please contact our Privacy Officer at (248) 475-6400.


Click here to view Donor Bill of Rights and Privacy Practices.

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