Privacy Policy

Last Updated April 3, 2006

Notification of Change
The Information We Collect
Opting Out
Your California Privacy Rights
Correct/Update Your Profile
Aggregate Information
Security of Your Information
Tell-A-Friend, Ecards and Personal Fundraising Pages
Links to Other Web Sites
Information from Children
Transmission of Health-Related Data

Welcome to the Easterseals Online Network, the Web site of Easterseals, Inc. (Easterseals headquarters) and participating Easterseals affiliates across the country.

Because Easterseals values the privacy of constituents visiting the Easterseals Online Network, users of the Easterseals Online Network have the right to manage their own personal information.

You can contact Easterseals for more information related to the privacy of the information you provide online:

Mail: 141 W Jackson Blvd, Suite 1400A, Chicago, IL 60604
Phone: 312-726-6200
Online: Click here to contact Easterseals via email. Your request will be answered within 2-3 business days.

Notification of Change

Easterseals reserves the right to change this policy at any time. Easterseals privacy policy will be kept up-to-date and clearly posted on our Web site.

The Information We Collect

On many pages of the Easterseals Online Network -- in particular when donating online, completing an action alert, registering for a special event, purchasing a product, or completing various feedback forms -- visitors are asked to list name, address, and other personal contact information. Information collected is specifically and knowingly provided by site visitors and may include name, email address, format preference (HTML vs. text), address, telephone number, interests and other similar information. Collecting this information helps Easterseals to better provide site visitors with relevant and useful content.

Easterseals has partnered with Convio, Inc. to power the Web content, email and transaction processing capabilities to serve our constituents and fulfill our mission on the Internet. Convio, Inc. is an Internet software and services company that provides online electronic Constituent Relationship Management (eCRM) solutions for nonprofit organizations and higher education institutions. Convio will not disclose your name or other personally identifiable information (such as your e-mail address or phone number) to any party other than Easterseals.

Neither Easterseals nor Convio store sensitive information such as credit card numbers. When an online transaction is completed through the Easterseals Online Network, such as a charitable contribution, credit card information is used solely for the purpose of completing that specific transaction and is not retained in the Easterseals or Convio database.

Easterseals will not sell, share or exchange personal contact information collected from this Web site with other organizations. If a user has a previous relationship with Easterseals through another channel (i.e., mail, phone), Easterseals will occasionally rent or exchange those names and addresses with other organizations as a way of providing extra funds to help support services. If you do not want to participate in this program, please let us know.

Visitors to the Easterseals Online Network are not required to share any personally identifiable information. Users who do not wish to share personal information when visiting the Easterseals Online Network can still access the Network's Web pages and the valuable information provided.

Opting Out

Easterseals provides site visitors with the opportunity to opt-out of receiving our online and offline communications.

If you would like to opt-out of receiving email communications please update your user profile. Email unsubscribe requests are processed immediately.

To discontinue the receipt of postal mail, please contact Easterseals. Shortly, Easterseals will be adding the capability to remove your name from our postal mailing list online. You'll need to register as user of the Easterseals Online Network. Please note: there is a 8-12 week lapse period due to the fact that a subsequent mailing may already be in production. If you do receive another mailing, please disregard it.

Your California Privacy Rights

To review a special notice for California residents only per California Privacy Law (SB27): Exchanging, Renting, Reselling Personal Information, please visit the "Your California Privacy Rights" section.

Correct/Update Your Profile

Easterseals offers the option to change and modify personally identifiable information. Upon your request, Easterseals will remove personally identifying information retained in organizational databases. If you are a registered user of this site, you can access your Easterseals profile and update your contact information and user preferences by clicking here.

Easterseals reserves the right to maintain information on users who have had their access to the Easterseals Online Network blocked.

Aggregate Information

Demographic and profile data (i.e., age, gender, browser usage) is also collected via the Easterseals Online Network. Easterseals uses such data to improve marketing and promotional efforts, statistically analyze site usage, improve content and product offerings and to customize site content, layout, and services. Additionally, this data may be shared with third parties on an aggregated basis. Easterseals does not share personally identifying information with third parties, except to a court or governmental agency if required by law and as stated above in the section titled "The Information We Collect."


A cookie is a small text file a Web site places on a site visitor's computer hard drive. Its purpose is to let the site know when a user visits and to perform certain functions such as saving passwords and personal preferences.

Cookies help evaluate visitors' use of a Web site, such as what viewers want to see and what they never read. This information allows Easterseals to better focus online information and to concentrate on information people are using.

Your browser is probably set to accept cookies. If you would like to turn this feature off, you will need to change the settings of your Internet browser.

Security of Your Information

All credit card and personal profile information provided to Easterseals or our Internet software partner, Convio, Inc., is transmitted using SSL (Secure Socket Layer) encryption using Verisign as a payment gateway. SSL is a proven coding system that allows a browser to automatically encrypt, or scramble, data before it is sent.

Easterseals also protects account information by placing it on a secure portion of the Easterseals Online Network that is only accessible by certain qualified employees of Easterseals. Unfortunately, no data transmission over the Internet is 100% secure. Easterseals strives to protect your information, however cannot ensure or warrant the security of such information.

Tell-A-Friend, Ecards and Personal Fundraising Pages

If you elect to use the referral service to inform a friend about a page on the Easterseals Online Network, send an ecard, or raise funds for Easterseals by soliciting friends and family, you will be asked for the friend's name and email address. Easterseals will automatically send the friend a one-time email inviting them to visit the site. Easterseals stores this information to send this one-time email only. In addition, the contact information will be maintained solely for the future convenience of the individual who provided the information - to send subsequent ecards or fundraising reminders/updates.

Easterseals has links to other Web sites outside of the Easterseals Online Network. Easterseals is not responsible for the content of any linked Web site, or any link contained in a linked Web site, or any changes or updates to such Web sites. The inclusion of any link does not imply endorsement by Easterseals of that Web site.

In addition, please be aware that Easterseals is not responsible for the privacy practices of such other Web sites. Easterseals encourages you to read the privacy statements of each and every Web site that requests personal information from you.

Information from Children

Easterseals does not seek to collect personal information about children through the Easterseals Online Network. If a child submits information through any part of the Network, and Easterseals is aware that the user submitting the information is a child, the information is not used for any purpose, nor is it disclosed to third parties. Easterseals will comply with all regulations set forward by the Children's Online Privacy Protection Act (COPPA). To learn more about COPPA, visit the Federal Trade Commission.

Transmission of Health-Related Data

Easterseals understands the sensitivity of collecting and using health-related data. Personally identifiable health-related data collected on the Easterseals Online Network will not be shared with entities other than Easterseals, Inc., and Easterseals affiliates. Any transfer of personally identifiable health-related data between Easterseals organizations will take place in a secure environment with access allowed only to certain qualified employees of Easterseals. Easterseals will comply with all regulations set forward by the Health Insurance Portability and Accountability Act (HIPAA). To learn more about HIPAA, visit the U.S. Department of Health and Human Services Office for Civil Rights.

Easter Seals West Kentucky

Privacy Notice



This Notice of Privacy Practice will provide you with information about how we use and disclose your physical and mental health information.  This information includes demographic information that might identify you and relates to past present or future related health care services.  Easter Seals West Kentucky is required by law to protect the privacy of your health information.  We may use and disclose your protected information for purposes of treatment, payment, or other health care operations as permitted by law.  


We reserve the right to change this notice at any time.  If this policy is changed it will be effective only on the health information maintained at that time.  If you would like a copy of any revisions you may make a request in writing to Ken Lucas at Easter Seals West Kentucky 2229 Mildred Street Paducah. KY. 42001.


How We May Use and Disclose Your Health Information


For Treatment, We may use your health information in order to coordinate care with other health care professionals who are also involved in taking care of you.  For example, the speech therapist may need to discuss your progress with your doctor due to a complication you may have. 


For Payment, We may disclose your health information in order to receive payment from you, an insurance company, or a third party payer like Medicaid.  For example Medicaid may not pay for your services unless we submit your health information to verify that services were reasonable and necessary.


For Health Care Purposes, We may use and disclose your health information for health care purposes.  We will do this so that we can provide high quality of care.  For example, we may use your information to evaluate the performance of our staff.


Appointment Reminders, We may use and disclose your health information to contact you to remind you of an up-coming appointment at our center.


Other Reasons Why We May Release Your Information, We may release your information to tell you about other health related benefits or services that you may be eligible to receive.  We may also use it to disclose possible treatment options or alternatives.  During an emergency we may release your information to a local relief organization.


As Required By Law


We will disclose your health information when it is required by federal, state or local law.


Public Health Risk, These include:

To prevent or control disease, injury or disability;

To report births and deaths;

To report child abuse or neglect;

To report reactions to medications or problems with products;

To notify people of recalls of products they may be using;

To notify a person who may have been exposed to a disease or may be at risk for contracting or spreading a disease or condition;

To notify the appropriate government authority if we believe a patient has been the victim of abuse, neglect or domestic violence.


Health Care Oversight, We may disclose medical information to agencies as required by law or by agencies such as the USDA food program for reimbursement.  These agencies perform audits, investigations, inspections, and licensure review in order to verify health, safety, and compliance to civil laws.


Lawsuits and Legal Enforcement, We may disclose your health information as required by a lawful order from a court.  We may also release your health information as part of law enforcement activities such as occurs with investigations of criminal conduct or victims of crime; in response to court orders; in emergency situations; or when required by law.



Your Rights


You have the following rights concerning your health information:


Your health information won’t be released without your written consent unless the privacy notice indicates.


You will be asked to sign an authorization consenting to the release of your information.  This authorization can be revoked at any time by notifying the appropriate center’s program director in writing.


You have the right to place certain restrictions upon who may have your health information.  These restrictions have to be within reason. 


You have the right to review and make a copy of your health records.  These records usually do not include psychotherapy notes.  You may be charged for making the copies and or mailing of the records.


You have the right to request amendments to your health information if you feel it is not correct.  You can only request an amendment during the period of time that the information is kept.  You must also provide an adequate reason for the change.  To make the request you must notify the privacy officer Ken Lucas in writing at Easter Seals West Kentucky, 2229 Mildred Street, Paducah KY 42001.


We may deny the request if the request was not in writing. Or if the information was not created by our center.  If the person who wrote the information is no longer available we will also not be able to change or amend the information.


We may also deny the request if we feel that the information is accurate and complete or if the information is part of those sections that you would not be able to copy or inspect.


You have the right to receive communications somewhere other than at your primary address.


Accountability of Disclosures


You have the right to request a list of all who have received your private health information that does not relate to treatment, operations, or payment.  To request this list you must submit in writing your request to our privacy officer Ken Lucas.  Your request must be in a time period no longer than six years.  There may be a cost involved.  If so we will notify you of the cost and you will have the choice at that time of whether you want to withdraw your request or modify it.




If you believe that your privacy rights have been violated you may file a complaint with our privacy officer Ken Lucas at Easter Seals West Kentucky, 2229 Mildred Street Paducah, KY 42001.  All complaints must be made in writing.  You may also file a complaint with the Secretary of Health and Human Services.  We will not retaliate against you for filing a complaint.


This notice was published and became effective April 14th 2003.


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