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Long Term Care Ombudsman

Sponsoring Agency for Regions 6 and 8

Easterseals Central and Southeast Ohio is the official Ohio State Long-Term Care Ombudsman sponsoring agency, for the Region 6 and Region 8 Long-Term Care Ombudsman Programs. As mandated by the federal Older Americans Act and Ohio law, the Long-Term Care Ombudsman Program advocates for excellence in long-term services and supports wherever consumers live.

Ombudsmen do not regulate nursing homes and home health agencies, but do work with providers, residents, their families and other representatives to resolve problems and concerns. Ombudsman staff and volunteers focus their time on educating consumers of long term care services and support empowering them to know their rights and to voice their concerns. In the last year, the program investigated approximately 1500 complaints in our covered counties in which over 1,000 were verified.

Our Long-Term Care Ombudsman Program covers the following 16 counties:

                                                Region 6                                  Region 8

                                                Delaware                                 Athens

                                                Fairfield                                   Hocking

                                                Fayette                                    Meigs

                                                Franklin                                   Monroe

                                                Licking                                     Morgan

                                                Madison                                   Noble

                                                Union                                       Perry   

                                                Pickaway                                 Washington

Your MyCare Ohio plan includes all benefits available through traditional Medicaid and Medicare programs (unless you opted out of the Medicare benefits of MyCare Ohio), including long-term care services and mental health services. An Ombudsman will work with you, your managed care plan and/or your providers to solve problems. Ombudsman assistance for MyCare Ohio participants also includes providing information about services and explaining your rights.

If you or a loved one need help to file a nursing home complaint, complaint against a MyCare Ohio plan or need more information, please contact our Ombudsman program at:

Region 6 Phone: 614-345-9198 or 1-800-536-5891
Confidential fax: 614-443-1848

Region 8 Phone: Toll Free: (888)-502-6601
Confidential fax: 614-443-1848

Confidential Email:

If you have a passion for helping others and are interested in volunteering with our Ombudsman program, please call 614-345-9198 or send an email to Or apply to be a volunteer here.

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