Privacy Policy

Last Updated April 3, 2006

Notification of Change
The Information We Collect
Opting Out
Your California Privacy Rights
Correct/Update Your Profile
Aggregate Information
Security of Your Information
Tell-A-Friend, Ecards and Personal Fundraising Pages
Links to Other Web Sites
Information from Children
Transmission of Health-Related Data

Welcome to the Easterseals Online Network, the Web site of Easterseals, Inc. (Easterseals headquarters) and participating Easterseals affiliates across the country.

Because Easterseals values the privacy of constituents visiting the Easterseals Online Network, users of the Easterseals Online Network have the right to manage their own personal information.

You can contact Easterseals for more information related to the privacy of the information you provide online:

Mail: 141 W Jackson Blvd, Suite 1400A, Chicago, IL 60604
Phone: 312-726-6200
Online: Click here to contact Easterseals via email. Your request will be answered within 2-3 business days.

Notification of Change

Easterseals reserves the right to change this policy at any time. Easterseals privacy policy will be kept up-to-date and clearly posted on our Web site.

The Information We Collect

On many pages of the Easterseals Online Network -- in particular when donating online, completing an action alert, registering for a special event, purchasing a product, or completing various feedback forms -- visitors are asked to list name, address, and other personal contact information. Information collected is specifically and knowingly provided by site visitors and may include name, email address, format preference (HTML vs. text), address, telephone number, interests and other similar information. Collecting this information helps Easterseals to better provide site visitors with relevant and useful content.

Easterseals has partnered with Convio, Inc. to power the Web content, email and transaction processing capabilities to serve our constituents and fulfill our mission on the Internet. Convio, Inc. is an Internet software and services company that provides online electronic Constituent Relationship Management (eCRM) solutions for nonprofit organizations and higher education institutions. Convio will not disclose your name or other personally identifiable information (such as your e-mail address or phone number) to any party other than Easterseals.

Neither Easterseals nor Convio store sensitive information such as credit card numbers. When an online transaction is completed through the Easterseals Online Network, such as a charitable contribution, credit card information is used solely for the purpose of completing that specific transaction and is not retained in the Easterseals or Convio database.

Easterseals will not sell, share or exchange personal contact information collected from this Web site with other organizations. If a user has a previous relationship with Easterseals through another channel (i.e., mail, phone), Easterseals will occasionally rent or exchange those names and addresses with other organizations as a way of providing extra funds to help support services. If you do not want to participate in this program, please let us know.

Visitors to the Easterseals Online Network are not required to share any personally identifiable information. Users who do not wish to share personal information when visiting the Easterseals Online Network can still access the Network's Web pages and the valuable information provided.

Opting Out

Easterseals provides site visitors with the opportunity to opt-out of receiving our online and offline communications.

If you would like to opt-out of receiving email communications please update your user profile. Email unsubscribe requests are processed immediately.

To discontinue the receipt of postal mail, please contact Easterseals. Shortly, Easterseals will be adding the capability to remove your name from our postal mailing list online. You'll need to register as user of the Easterseals Online Network. Please note: there is a 8-12 week lapse period due to the fact that a subsequent mailing may already be in production. If you do receive another mailing, please disregard it.

Your California Privacy Rights

To review a special notice for California residents only per California Privacy Law (SB27): Exchanging, Renting, Reselling Personal Information, please visit the "Your California Privacy Rights" section.

Correct/Update Your Profile

Easterseals offers the option to change and modify personally identifiable information. Upon your request, Easterseals will remove personally identifying information retained in organizational databases. If you are a registered user of this site, you can access your Easterseals profile and update your contact information and user preferences by clicking here.

Easterseals reserves the right to maintain information on users who have had their access to the Easterseals Online Network blocked.

Aggregate Information

Demographic and profile data (i.e., age, gender, browser usage) is also collected via the Easterseals Online Network. Easterseals uses such data to improve marketing and promotional efforts, statistically analyze site usage, improve content and product offerings and to customize site content, layout, and services. Additionally, this data may be shared with third parties on an aggregated basis. Easterseals does not share personally identifying information with third parties, except to a court or governmental agency if required by law and as stated above in the section titled "The Information We Collect."


A cookie is a small text file a Web site places on a site visitor's computer hard drive. Its purpose is to let the site know when a user visits and to perform certain functions such as saving passwords and personal preferences.

Cookies help evaluate visitors' use of a Web site, such as what viewers want to see and what they never read. This information allows Easterseals to better focus online information and to concentrate on information people are using.

Your browser is probably set to accept cookies. If you would like to turn this feature off, you will need to change the settings of your Internet browser.

Security of Your Information

All credit card and personal profile information provided to Easterseals or our Internet software partner, Convio, Inc., is transmitted using SSL (Secure Socket Layer) encryption using Verisign as a payment gateway. SSL is a proven coding system that allows a browser to automatically encrypt, or scramble, data before it is sent.

Easterseals also protects account information by placing it on a secure portion of the Easterseals Online Network that is only accessible by certain qualified employees of Easterseals. Unfortunately, no data transmission over the Internet is 100% secure. Easterseals strives to protect your information, however cannot ensure or warrant the security of such information.

Tell-A-Friend, Ecards and Personal Fundraising Pages

If you elect to use the referral service to inform a friend about a page on the Easterseals Online Network, send an ecard, or raise funds for Easterseals by soliciting friends and family, you will be asked for the friend's name and email address. Easterseals will automatically send the friend a one-time email inviting them to visit the site. Easterseals stores this information to send this one-time email only. In addition, the contact information will be maintained solely for the future convenience of the individual who provided the information - to send subsequent ecards or fundraising reminders/updates.

Easterseals has links to other Web sites outside of the Easterseals Online Network. Easterseals is not responsible for the content of any linked Web site, or any link contained in a linked Web site, or any changes or updates to such Web sites. The inclusion of any link does not imply endorsement by Easterseals of that Web site.

In addition, please be aware that Easterseals is not responsible for the privacy practices of such other Web sites. Easterseals encourages you to read the privacy statements of each and every Web site that requests personal information from you.

Information from Children

Easterseals does not seek to collect personal information about children through the Easterseals Online Network. If a child submits information through any part of the Network, and Easterseals is aware that the user submitting the information is a child, the information is not used for any purpose, nor is it disclosed to third parties. Easterseals will comply with all regulations set forward by the Children's Online Privacy Protection Act (COPPA). To learn more about COPPA, visit the Federal Trade Commission.

Transmission of Health-Related Data

Easterseals understands the sensitivity of collecting and using health-related data. Personally identifiable health-related data collected on the Easterseals Online Network will not be shared with entities other than Easterseals, Inc., and Easterseals affiliates. Any transfer of personally identifiable health-related data between Easterseals organizations will take place in a secure environment with access allowed only to certain qualified employees of Easterseals. Easterseals will comply with all regulations set forward by the Health Insurance Portability and Accountability Act (HIPAA). To learn more about HIPAA, visit the U.S. Department of Health and Human Services Office for Civil Rights.

Health Privacy

In accordance with the Health Insurance Portability and Accountability Act (HIPAA), this notice describes how medical information about individuals served by the Easter Seals Rehabilitation Center may be used and disclosed, and how individuals can get access to their own information. If you receive services from the Easter Seals Rehabilitation Center, or are the legal guardian of someone who does, please review the policy carefully.

I. The Easter Seals Rehabilitation Center has a legal duty to protect the privacy of your information. We call this information "Protected Health Information" or "PHI" for short. It includes information that we have created or received about your past, present, or future health or condition, information about how we provide services to you, and information related to payment of these services. We are required to give you this notice about our privacy practices that explains how, when and why we use and disclose your PHI. We are legally required to follow the privacy practices described in this notice.

We reserve the right to change the terms of this notice and our privacy policies at any time. Any changes will apply to the PHI we already have. Before we make an important change to our policies, we will change this notice and post a new notice in the main lobby of our facility. You can request a copy of this notice by calling 812-479-1411.

II.  How we may use and disclose your protected health information: We use and disclose health information for many different reasons. For some of these uses or disclosures, we need your prior consent or specific authorization. The following is a description of the different types of uses and disclosures and examples.

A.  Uses and Disclosures relating to treatment, payment, or health care operations that do NOT require your prior written consent. We may use and disclose your PHI WITHOUT your consent for the following reasons:

1. For treatment: We may disclose your PHI to therapists, students, physicians, and other health care personnel who are involved in your care. For example, if you are an Occupational Therapy client, your therapist may consult with a Speech Therapist to help determine if a speech delay should be addressed.

2.  To obtain payment for treatment: We may use or disclose your PHI in order to bill and collect payment for the treatment and services provided to you. For example, we may provide portions of your PHI to our billing department and your health plan to get paid for the services that we provided to you or for prior authorization for services. We may also provide your PHI to our claims processing companies and others that process our health care claims ("Business Associates"). In addition, your billing statement is sent to the responsible party indicated on the account and includes information on all family members listed on that account.

3.  For health care operations. We may disclose your PHI in order to operate the Easter Seals Rehabilitation Center. For example, we may use your PHI in order to evaluate the quality of services that you received or to evaluate the performance of the health care professionals who provided services to you. We may also provide your PHI to our accountants, attorneys, consultants and others in order to make sure we are complying with laws that affect us. For example, we may review your Medical Record to determine whether or not we follow up as suggested. (A follow-up is recommended in 1 year following an orthopedic evaluation. We would check to be sure that we contact you to schedule an appointment at the end of that year.)

Appointment reminders: We may use and disclose PHI to contact you as a reminder that you have an appointment for treatment or medical care.

Treatment alternatives: We may use and disclose PHI to tell you about or recommend possible treatment options or alternatives that may be of interest to you.

Health-reated benefits and services: We may use and disclose PHI to tell you about health-related benefits or services that may be of interest to  you.

Fundraising activities: We may use and disclose PHI to contact you in an effort to raise money for the Easter Seals Rehabilitation Center and its operations. We would only release information such as your name, address and phone number and the dates you received treatment or services at the Easter Seals Rehabilitation Center.

Individuals involved in your care or payment for your care: Unless you object, we may release certain limited PHI about you to a friend or family member who is involved in your medical care. We may also give information to someone who helps pay for your care.

The above examples are not all inclusive of the situations when we may use and disclose PHI for treatment, payment and operations.

B. Other uses and disclosures that do NOT require your consent. We may use and disclose your PHI WITHOUT your consent or authorization for the following reasons:

1.  Public health: We may disclose PHI to public health authorities as required by law. This may include the following:

To prevent or control disease, injury or disability;

To report births and deaths;

To report child abuse or neglect;

To report reactions to medications or problems with products;

To notify people of recalls of products they may be using;

To notify a person who may have been exposed to a disease or may be at risk for contracting or spreading a disease or condition;

To notify the appropriate government authority if we believe a Client has been the victim of abuse, neglect or domestic violence.

2.  Health oversight activities: We may disclose PHI to a health oversight agency for activities authorized by law such as audits, investigations and inspections and reviews for licensure purposes.

3.  Abuse and neglect: The Easter Seals Rehabilitation Center is required to report any suspicion of abuse or neglect of a child or dependent person. We are permitted to disclose PHI to government authorities authorized by law to receive reports of child abuse or neglect. We may also disclose your PHI in situations of domestic abuse or elder abuse.

4.  Legal proceedings: We may disclose PHI in the course of a judicial or administrative proceeding in response to a court order.

5.  Law enforcement: We may disclose PHI for law enforcement purposes in response to state or federal law, to identify a suspect, fugitive, material witness or missing person; about criminal conduct that may occur at the Easter Seals Rehabilitation Center, and in emergency circumstances to report a crime, location of the crime or victims, or the identity of the person who committed the crime.

6.  To prevent harm: In order to avoid a serious threat to the health or safety of a person or the public, we may provide PHI to law enforcement personnel or persons able to prevent or lessen such harm.

7.  Miltary activity and national security: We may use or disclose the PHI of individuals who are Armed Forces personnel and we may disclose medical information about you to authorized federal officials so they may provide protection to the President, other authorized persons or foreign heads of state, or conduct special investigations.

8.  Workers' compensation: We may release PHI to workers' compensation or similar programs.

C.  All other uses and disclosures require your prior written authorization. In any situation not described in this Privacy Notice, we will ask for your written authorization before using or disclosing any of your Health Information. If you choose to sign an authorization to disclose your Health Information, you can later revoke that authorization in writing to stop any future uses and disclosures.

III.  YOUR RIGHTS REGARDING YOUR PROTECTED HEALTH INFORMATION: You have the following rights regarding your Health Information:

1.  The right to request limits in uses and disclosures of your Protected Health Information. You have the right to ask that we limit how we use and disclose your PHI. We will consider your request but are not legally required to accept it. If we accept your request, we will put any limits in writing and abide by them except in emergency situations. You may not limit the uses and disclosures that we are legally required or allowed to make.

2.  The right to choose how we send information to you. You have the right to ask that we send information to you at an alternate address (for example, sending information to your work address instead of your home address) or by alternate means. If you make this request in writing, we must agree to your request so long as we can easily provide it in the form you requested.

3.  The right to view and obtain copies of your Health Information. In most cases, you have the right to view or obtain copies of your PHI. You must make this request in writing. We will respond to you in writing within 30 days after receiving your written request. If we deny the request, we will tell you in writing our reasons for the denial of your request, and your right to have the denial reviewed. If you request copies of your PHI, we will charge appropriately by the number of pages you are requesting. Instead of providing the PHI you requested, we may provide you with a summary or explanation of the PHI.

4.  The right to obtain a list of the disclosures we have made. You have the right to get a list of instances in which we have disclosed your Health Information. The list will not include uses and disclosures for...

5.  The right to correct or update your Personal Health Information. If you believe there is a mistake in your PHI or a piece of important information is missing, you have the right to request that we amend the existing information or add the missing information. You must provide the request and your reason for the request in writing. We will respond within 60 days of receiving your request. We may deny your request stating the reasons for the denial and explain your right to file a written statement of disagreement with the denial.

IV.  HOW TO COMPLAIN ABOUT PRIVACY PRACTICES: If you feel we may have violated your Privacy Rights or you disagree with a decision we made about access to your PHI, you may file a complaint with the Privacy Officer (see Section V below). We will take no retaliatory action against you if you file a complaint about our privacy practices.

V. PERSON TO CONTACT FOR INFORMATION ABOUT THIS NOTICE OR TO COMPLAIN ABOUT OUR PRIVACY PRACTICES: If you have any questions about this notice or any complaints about our privacy practices or would like to know how to file a complaint with the Secretary of the Department of Health and Human Services, please contact HIPAA Privacy Officer, Easter Seals Rehabilitation Center, 3701 Bellemeade Avenue, Evansville, IN 47714, or telephone 812-479-1411, or send an email to:

VI. EFFECTIVE DATE OF THIS NOTICE: This notice is effective April 14, 2003.

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