November 2, 2017
Easter Seals Iowa received notification on October 31, 2017, that AmeriHealth Caritas will be leaving the State of Iowa’s IA Health Link program. Our contract to provide case management services was held through AmeriHealth. Therefore, as of December 31, 2017, current Easter Seals Iowa case management clients will no longer receive case management services through Easter Seals Iowa. We will do everything we can to assist you with this transition.
Iowa Health Link will be contacting members transitioning from AmeriHealth Caritas Iowa outlining the new Managed Care Organization (MCO) assignment process and transition dates. Amerigroup is not taking any clients at this time and all are transitioning to UnitedHealthcare until further notice. Member Identification (ID) numbers will not change, but you will receive a new card. The following link includes the sample letter that you should be watching for: https://dhs.iowa.gov/sites/default/files/IAHealthLink_ACIA_ReAssign_Letter_Fin.pdf
Thank you for allowing us to support you in your goals to reach independence over the years. We are extremely proud of the services we have provided through case management. Easter Seals Iowa will continue to provide our other services lines including Camp, Respite, Supported Community Living, and our Vocational and Day Habilitation programs. We will continue to advocate for all people living with disability.
We encourage you to continue on your path to optimum health and employment. Advocate for yourself and stay involved in the community.
If you have additional questions, please contact Easter Seals Iowa Director of Case Management Katie Peck at 515-309-2618 or firstname.lastname@example.org or contact your case manager. You may also reference the following links for additional information:
DHS Release with link to Stakeholder Questions and Answers:
Des Moines Register Article: