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Children's Services FAQ

We are always here to answer any questions that you may have about our Autism Services. Below are some of the Frequently Asked Questions (FAQ) by families.

Autism Spectrum Disorder Services

Where do you provide Autism Spectrum Disorder Services?

We have services for individuals with Autism at all four North Texas centers: North Dallas, South Dallas, Fort Worth and Grapevine.

What age children do you serve?

Our various programs serve a variety of ages: the Autism Treatment Program serves children 2 - 11 years of age; Texas Star Academy serves children 18 months - 6 years of age; and our Outpatient Rehabilitation Program serves both children and adults.

What are the hours of operation?

The hours of operation vary by site and program. Click here for a list of our locations.

Is this center open year round?

Yes, we do close for national holidays but our programs operate year-round.

What does “inclusive care” mean?

The practice of inclusive child care refers to the placement of children of all physical, emotional and academic abilities in the same learning environment. Inclusive child care teaches typically-developing children to work with individuals of all abilities and to form natural friendships. Plus, it teaches them problem- solving skills, to recognize differences as ordinary and how to communicate with those who communicate differently.

Do you offer autism services for adults?

Yes, we have several programs that serve adults including our Outpatient Rehabilitation Services and our Employment Services.

What is Autism Spectrum Disorder (ASD)?

Autism Spectrum Disorder is a developmental disability that is characterized by challenges in social interaction, communication, and repetitive or restricted interests. According to the Behavior Analyst Certification Board, individuals with ASD will often not learn independently without appropriate, effective treatment. The Centers for Disease Control and Prevention estimates that about 1 in 88 children has been identified with an Autism Spectrum Disorder (ASD).

What is ABA?

A program utilizing the principles of Applied Behavior Analysis (ABA) includes on-going individualized assessments to determine what skills an individual does and does not have. Based on assessments and direct observation, skills to be targeted are clearly defined in observable terms and measured to monitor progress. The overall goal is to help each learner develop skills that will enable them to be as independent and successful as possible.

Pediatric Rehabilitation Therapy

Where is the center located?

We offer our Outpatient Rehabilitation services at our two Dallas centers: South Dallas in the Oak Cliff-area and North Dallas in the Carrollton-area.

What age clients do you serve?

We serve both children and adults; there are no specific age requirements.

What type of payment do you accept?

We are contracted with several insurance companies as well as most Medicaid plans. Additionally, we offer financial assistance when available and based on eligibility.

My insurance does not cover therapy services, can I still get therapy?

Yes, we have discounted self-pay rates for families without insurance coverage.

Will you come to my house for therapy?

No, all of our Outpatient Rehabilitation services are center based. However, we work closely with each family to ensure that home programming activities are provided for each client.

Do you test for learning disabilities?

No, we will evaluate for deficits in speech, language and writing but cannot diagnosis a learning disability.

Can students complete observations/internships with Easter Seals North Texas?

Yes, for information about observations and internships, please contact us at

CLASS Case Management

What is the cost of the program?

The cost of the program will vary from family to family. We provide payment options through private pay, private insurance and funding assistance through a grant via the Texas Department of Assistive and Rehabilitative Services (DARS). (The DARS grant funding is specific to the Autism Treatment Program). Due to the high level of variation depending on the funding source and other factors, we are not able to confirm a cost of the program until an opening is offered and the enrollment process begins.

How does someone get on the Medicaid waiver interest list?

You must contact the Department of Aging and Disability Services (DADS) by calling 1-877-438-5658 and provide them with the necessary information. Please note that receiving Medicaid waiver services is not a quick process. At present, the interest list for these services is approximately 8 – 10 years long. However, it is important to get your name on the list as soon as possible.

Can someone be on CLASS and another Medicaid waiver program, such as HCS or MDCP, at the same time?

No, there is a list of programs that cannot run concurrently. A person is not able to have two Medicaid Waiver Programs at the same time.

Does someone have to qualify for Medicaid before they can become a CLASS person?

No, during the process of enrollment for the CLASS program, family income is not taken into consideration when qualifying one for Medicaid. You do have to have Medicaid to receive CLASS, however, being approved for CLASS is actually what makes one qualify for Medicaid. 

Don't see the answer to your question?

For more information on services offered through Easter Seals North Texas, please contact us

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