Full-time FULL_TIME ; posted: Tuesday, Jul 7 2020
McAllen, Harlingen US
Phone: (956) 631-9171
Under the direct supervision of the ECI Program Manager and in the indirect supervision of the Director of Program Services and ECI Director, the Family Service Coordinator is responsible for prompt, accurate performance in the coordination of services for children referred to the ECI program. Most decisions are guided by existing policies, and he/she must use sound judgment to know and apply the policies. Employee must be able to work well under stress and be able to handle multiple tasks, making critical decisions and prioritizing.
1. Assist with efforts to identify infants and children eligible for services through the ECI Program.
2. Conduct intake and screening for infants, birth to three years, who have been referred to the program.
3. Working with a multidisciplinary team, conduct assessment of infants, birth to three years, to determine program eligibility and areas of need.
4. Develop and implement an Individual Family Service Plan for eligible children and their families.
5. Conduct service coordination activities in support of children and families served by the program, including, but not limited to:
a. Scheduling therapy sessions and medical appointments
b. Locating and linking families to needed services
c. Maintaining accurate case files with reports, records, and case notes
d. Responding to inquiries from families, other ECI programs, and agencies
e. Making home visits
f. Monitoring services as determined on the Individualized Family Service Plan
g. Scheduling all follow-up staffing recommendations, treatment reviews and annual evaluations.
h. Provide parents with all required documentation
6. Provide developmental instruction sessions as determined on the Individual Family Service Plan, and maintain intervention plans and case notes on these sessions.
7. Responsible for collecting and keeping up-to-date professional development documentation and maintaining current professional certification/licensure.
8. Maintain professional and educational learning by self-directed study and participating in professional development training.
9. Adhere to and Implement all Easter Seals and ECI policies with the highest standard of ethical conduct and practice.
10. Responsible for reporting accurate departmental statistics as required by monthly case status reports & compliance tracking, annual reports, time study, and performance reports.
11. Responsible for the accurate completion of daily time and case records. Will perform a minimum average minimum of 15 home visits per week and conduct prompt telephone communication to meet the families’ needs and serve the assigned caseload.
12. Regular attendance is a core component of the job description as well as strict adherence to scheduled work hours.
13. Conduct related duties as assigned by the ECI management team.
14. Report to Accounting Department supply needs, equipment needs and repairs, as well as inventory review and updating.
15. Assist in Community Outreach Programs as directed.
16. Assist in Fund Development activities as requested.
17. Promote safety in the organization for staff, visitors and clients of Easter Seals RGV through following Safety Precautions and procedures as outlined in the Safety Manual.
· Graduate of accredited college with a Bachelor’s degree in Early Childhood, Special Education, Social Work, Rehabilitation, or related field. Three credit hours in Child Development or Special Education with emphasis in early childhood.
· One to three years’ experience working with early childhood/learning disabilities preferred.
3. Excellent communication skills, both verbally and written, with proven comfort level dealing directly with the public and families.
4. Good time management skills, excellent follow through abilities and detail oriented.
5. Ability to work well with others and in a team environment.
6. Bilingual capabilities preferred.
7. Must have a valid Texas Driver’s License and proof of insurance.
• Physical Requirements:
o This is a largely sedentary role; however, filing, driving, walking, standing and climbing of stairs may be required. Must be able to lift 20 to 25 pounds, some squatting, stooping, reaching, standing, twisting, as dealing with infants and their families in natural environments, reaching, handling, fingering and/or feeling, ability to read typewritten material and computer monitor under typical office conditions.