We are always here to answer any questions that you may have about our Adult or Senior Services. Below are some of the Frequently Asked Questions (FAQ) by families.
While our services are offered in a variety of locations, our Outpatient Rehabilitation is only offered in our North Dallas center.
You must contact the Department of Aging and Disability Services (DADS) by calling 1-877-438-5658 and provide them with the necessary information. Please note that receiving Medicaid waiver services is not a quick process. At present, the interest list for these services is approximately 8 – 10 years long. However, it is important to get your name on the list as soon as possible.
No, there is a list of programs that cannot run concurrently. A person is not able to have two Medicaid Waiver Programs at the same time.
No, during the process of enrollment for the CLASS program, family income is not taken into consideration when qualifying one for Medicaid. You do have to have Medicaid to receive CLASS, however, being approved for CLASS is actually what makes one qualify for Medicaid.
Please call Crystal Spoons at 817-759-7967. We will first complete a phone screen and either set up a follow up intake appointment or refer you to another community resource for more appropriate services that will assist you in your job search.
Please give Crystal Spoons a call at 817-759-7967. We will gather information from you and assist you in either accessing an Easter Seals North Texas’ Employment Program or help you with another community resource who can help you meet your employment goals.
ESNT no longer offers WIPA services. Please call the Ticket to Work Helpline at 1-866-968-7842 for assistance.
Occasionally, Easter Seals North Texas receives grants and special funds that allow us to assist individuals with their respite and personal care needs at a greatly reduced rate. Please contact Lynn Boyd, Program Director, to see if you may qualify.
At Easter Seals North Texas, we take the screening of our in-home care providers very seriously. Prior to hiring, all potential employees must pass an extensive, multi-state background check and pass a drug test. In addition, prior to hire and then each month thereafter, we check to ensure that none of our in-home care providers appear on the Texas Department of Aging and Disability Services Employee Misconduct Registry.
We offer our Outpatient Rehabilitation services at our two Dallas centers: South Dallas in the Oak Cliff area and North Dallas in the Carrollton area.
We serve both children and adults; there are no specific age requirements.
Yes, our trained occupational, physical and speech-language pathologists offer both evaluation and treatment to adults. In addition, our audiologist is available for evaluations.
We are contracted with over 25 private insurance companies as well as most Medicaid plans. Additionally, we offer financial assistance when available and based on eligibility.
Yes, we have discounted self-pay rates for families without insurance coverage.
No, all of our Outpatient Rehabilitation services are center based. However, we work closely with each family to ensure that home programming activities are provided for each client.
For more information on services offered through Easter Seals North Texas, please contact us!