Privacy Policy

Last Updated April 19, 2023

Easter Seals, Inc. (d/b/a "Easterseals") ("we," "our," or "us") understands that data privacy and the protection of personal information is important to you. This Privacy Notice explains how we collect, use and share your personal information, and your rights and choices regarding the personal information we collect about you.

Please read this Notice carefully to understand our policies and practices regarding your personal information and how we will process it. You can also click on the links below to navigate to a specific section.

  1. Scope of Notice
  2. Personal Information Collection
  3. How We Use Personal Information
  4. How We Disclose Personal Information
  5. Easterseals Affiliate Members
  6. Links to Other Sites
  7. Security of Personal Information
  8. Transmission of Health-Related Information
  9. Retention of Personal Information
  10. Your Rights and Choices Regarding your Personal Information
  11. Cookies
  12. International Transfers of Personal Information
  13. Information from Children
  14. Changes to this Notice
  15. Contact Us

1. Scope of Notice

This Privacy Notice applies to all donors, members, website visitors, business partners, employees, job applicants, and individuals who otherwise interact with Easterseals whom we collect personal information from. We often refer to your interactions with us as using our "services" throughout this Notice.

2. Personal Information Collection

We collect a variety of information as part of our operations, including personal information and other information. "Personal information" is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an identifiable individual.

a. How We Collect Personal Information

Easterseals collects information, including personal information, from and about its donors, event attendees and program participants, individuals who interact with our affiliate members, employees and job applicants, individuals who visit our website and other individuals who choose to interact with us. We collect information from or about you in the following ways:

  • Directly from you. We collect information directly from you when you make a donation, create a user profile on our website, attend an event or program we are offering, apply for employment or gain employment with us, when you visit our website, and when you otherwise voluntarily submit or provide information to us.
  • Automatically. When you visit and interact with our website, we collect information automatically through cookies. For more information about cookies on our website, please visit the section below titled "Cookies."
  • From our Affiliate Members. We rely on our affiliate members to provide us with information about the individuals they provide services to and interact with so that we can understand the impact of our and our affiliate members' programs and services, yield actionable insights, and drive future-forward decision making to ensure that our services and programs make the most impact in the communities we serve.
  • From Other Sources. We may collect information about you from other sources and we may combine information from other sources with information we collect through our services or interactions with you. Examples of the other sources we most frequently collect information from includes national donor data bases and registries, and companies that compile mailing lists about individuals.

b. Types of Personal Information We Collect

The types of personal information we collect depends on how you interact with us, including whether the interaction is through one of our affiliate members or directly with us. In many cases, the personal information we collect will be apparent from the context in which you provide the information.

We collect the following types of personal information from you depending on how you interact with us (i.e., donor, employee, etc.).

Categories of Personal InformationCategories of individuals
Contact Information. This includes your name, mailing address, email address, social media handle, or other similar identifiers.
  • Donors
  • Employees and job applicants
  • Website visitors
  • Event attendees
  • Program participants
  • Individuals who interact with our affiliate members
  • Easterseals affiliate member users
Identification Information. This includes your SSN, driver's license number, passport number, or similar legal identification information.
  • Employees and job applicants
Profile Information. This includes information about your activity and interactions with us, including your donor tendencies and donation history, information you voluntarily provide to us or that we collect from other sources regarding your interests, preferences, and characteristics. We compile this information we collect about you to better understand you.
  • Donors
  • Website visitors
  • Event attendees
  • Program participants
  • Individuals who interact with our affiliate members
  • Easterseals affiliate member users
Health Information. This is information about your health, disability, or medical condition which may include "Protected Health Information" (PHI).
  • Event attendees
  • Program participants
  • Individuals who interact with our affiliate members
  • Employees and job applicants (if you choose to participate in our group health plan)
Financial Information. This includes information about your wealth and financial status, income, credit card, bank account, or payment information.
  • Donors
  • Employees and job applicants
  • Individuals who interact with our affiliate members
Location Information. This includes information about your location.
  • Donors
  • Website visitors
  • Easterseals affiliate member users
Professional or Employment-Related Information. Current or past job history or performance evaluations.
  • Employees and job applicants
  • Affiliate clinical and non-clinical service providers
Internet or other similar network activity. Browsing history, search history, information on your interaction with a website, application, or advertisement.
  • Website visitors
  • Donors
  • Easterseals affiliate member users
Interaction Information. This includes information about your attendance at events we host or programs we sponsor, as well as information about correspondence with us and other ways you interact with us.
  • Donors
  • Event attendees
  • Program participants
  • Website visitors
  • Individuals who interact with our affiliate members
  • Easterseals affiliate member users
Sensitive Personal Information. We may collect certain sensitive personal information including race, gender, and age information. This information is collected in aggregate form.
  • Employees and job applicants
  • Individuals who interact with our affiliate members
  • Easterseals affiliate member users

We may not collect all of the above categories of information from each category of individual who interacts with us. Please note that if you voluntarily provide us with additional information when you interact with us that does not fit one of these categories of information or individuals set forth above, we will collect the information and use it for the purposes you direct or that we disclose to you.

As noted above, in certain circumstances, we may also collect "Protected Health Information." "Protected Health Information" ("PHI") is individually identifiable health information. We sometimes collect PHI when we gather information about the effectiveness of our programs in order to understand whether a program that we or our affiliate members offered resulted in improved outcomes for the individuals or communities our programs are designed to serve.

3. How We Use Personal Information

We use personal information for our legitimate business purposes to further our mission and for other purposes disclosed to you at the time data is collected. More specifically, we use personal information in the following ways:

  • Provide our services, programs, and events to the communities and individuals we serve.
  • Send you confirmations about event or program registration, or donations.
  • Process donations and gifts made to Easterseals or our affiliate members.
  • Understand our donor base and potential donors.
  • Measure the effectiveness of our services, programs, and events, including services, programs, and events offered by our affiliate members.
  • Communicate with you about our services, programs, events, happenings, and news.
  • Respond to your comments, inquiries, and customer service requests.
  • Market our events, services, programs, and potential donor opportunities to you. You may opt-out of marketing communications at any time.
  • Provide you with employment, or consider you for employment with Easterseals.
  • Process payroll and other benefits afforded to our employees.
  • Improve and personalize our content and services.
  • Monitor and analyze trends regarding our services, programs, and events, including services, programs, and events offered by our affiliate members.
  • Protect against and prevent fraud, unauthorized transactions, and manage risk exposure.
  • Enforce our legal rights and agreements.
  • Comply with applicable legal requirements.
  • Carry out any other purpose you consent to, that we disclose to you at the time your data is collected, or that you direct us to.

We may aggregate and de-identify personal information we collect from you to understand the effectiveness of our programs, services, and offerings, as well as to understand our donor base and donor trends. When we aggregate or de-identify information, it is no longer personally identifiable.

4. How We Disclose Personal Information

Easterseals may share your personal information in the following circumstances, and as otherwise described in this Notice:

  • Affiliate Members. We share information with our affiliate members in order to understand and improve the impact of our and our affiliate members' programs, services, and offerings. Please see the section below titled "Easterseals Affiliate Members" for more information.
  • Service Providers, Vendors, and Consultants. We rely on third parties to perform functions on our behalf. Some of these service providers include marketing service providers, payment service providers who help us process donations and pay our employees, cloud storage providers, website hosting platforms, client relationship management providers, HR or employee benefits providers, and content providers. We endeavor to ensure written agreements are in place with all service providers, vendors, and consultants where feasible and appropriate. All service providers, vendors, and consultants are required to use the information we disclose to them at our direction and only for the purpose(s) for which it was disclosed to them, and they are required to adhere to security and confidentiality measures.
  • List Rental and Exchange Program. We may share certain information about our donors with national donor registration and list service providers in order to grow our donor base and more effectively reach current and prospective donors. If you do not wish for your information to be shared with these third parties, you may opt-out by contacting us via a method set forth in the "Contact Us" section below or by visiting our website and contacting us through a means listed on our website. If you would like to know which third parties participate in the list rental and exchange program, you may also contact us via one of the methods listed below.
  • Law Enforcement Agencies, Courts, Regulators, Government Authorities, or Other Third Parties. We may disclose your information: 1) to apply with a legal obligation or court order; 2) when we believe in good faith that the law requires it; 3) at the request of governmental authorities conducting an investigation; 4) to verify or enforce our policies, procedures, terms of service, and other agreements, or to protect the rights, property, safety, and security of Easterseals, our members, vendors, business partners, service providers, affiliate members, website visitors, or the public; 5) to respond to an emergency; or 6) when we believe it is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual illegal activity.
  • Successor Entities, Buyers, Transfers and Mergers and Acquisitions. We may disclose your information to a buyer, potential buyer, successor in interest, or to an organization in connection with a bankruptcy, transfer, merger or acquisition, or other transfer of some or all of Easterseals' or an affiliate's assets, which may include your information. If this occurs, we will endeavor to ensure that the successor entity uses your personal information in accordance with this Privacy Notice, or provides you with notice and a choice about future use of your personal information.

5. Easterseals Affiliate Members

Easterseals has a number of affiliate members throughout the United States who interact directly with the populations we serve by bringing Easterseals' mission and work directly into the community in which the affiliate member operates. While our affiliate member organizations are associated with and use Easterseals branding, they may have their own practices regarding how they collect, use, share, and retain information when you interact with them.

As described above, affiliate members share information with us, and we share information with our affiliate members. This information sharing occurs so that we can understand the impact of our and our affiliate members' programs and services, yield actionable insights, and drive future-forward decision making so that we can continue to further the Easterseals' mission of equity, inclusion, and access for individuals with disabilities.

Easterseals' website may contain links to other sites, including to our affiliate members, as well as links to non-affiliated third parties, such as social networks or business partners. These linked sites may have personal information collection, use, and disclosure practices that differ from Easterseals' practices. We encourage you to review the privacy policies of websites that you visit before sharing your personal information with them. Please also be aware that if you disclose personal information, PHI, or other sensitive information through public forums, at an event, or on online message boards, this information may be used by others. We take no responsibility for the content, security, or confidentiality of any information posted on or conveyed in these public spaces.

7. Security of Personal Information

Easterseals knows that information security is of the utmost important to our donors, affiliate members, website visitors, and individuals whose information we collect. We maintain reasonable technical, administrative, physical, and organizational safeguards in proportion to the sensitivity of information we collect that are designed to prevent unauthorized access, use, and disclosure of personal information.

However, no electronic data transmission or processing of personal information is completely secure, so we cannot guarantee the security of personal information. We encourage you to assist us with securing your personal information by using a strong password and not disclosing your login credentials, where applicable, to anyone. If we become aware of an incident that affects your personal information, we will investigate and comply with all reporting obligations.

8. Transmission of Health-Related Information

Easterseals understands the sensitivity of collecting and using health-related data. It is not Easterseals' intent to collect personally identifiable health-related information or PHI. If we do collect personally identifiable health-related information or PHI, it will not be used by or shared with entities other than Easterseals or our affiliate members, unless the information is de-identified. Any transfer of personally identifiable health-related data between Easterseals organizations will take place in a secure environment with access allowed only to certain qualified employees of Easterseals. Easterseals will comply with all regulations set forward by the Health Insurance Portability and Accountability Act (HIPAA). To learn more about HIPAA, visit the U.S. Department of Health and Human Services Office for Civil Rights.

9. Retention of Personal Information

We will retain your information only for as long as necessary to achieve the purpose for which it was collected. This may mean that we will continue to retain certain information even after we stop providing our services directly or indirectly to you, after you delete your user profile, or cease interacting with us, as required by law or for our legitimate business purposes. We may also retain de-identified, aggregated, or anonymous information that does not identify a particular individual. In all cases where we retain data, we do so in accordance with limitation periods and record retention obligations that are imposed by applicable law.

10. Your Rights and Choices Regarding your Personal Information

Easterseals offers various rights that are consistent with state consumer privacy laws. Easterseals offers the option to access, correct, and delete your personal information. If you are a registered user of our website, you can access your Easterseals profile and update your contact information and user preferences by clicking here. Upon your request, we will delete, aggregate, or de-identify personal information related to you that is retained in our organizational databases, unless we are required to continue to retain the information in an identifiable format. To exercise your right to deletion, or to modify or correct your information other than through the link above, please contact us via a method set forth in the below "Contact Us" section.

You can also change your communication preferences and opt-in or opt-out of marketing communications from Easterseals. To opt-out of receiving email communications, postal mail or from participating in the list rental and exchange program, or to request a disclosure of list rental and exchange information, please follow the directions below.

We will endeavor to fulfill all requests within a reasonable timeframe.

11. Cookies

Our website uses or may use cookies, web beacons, pixel tags, and similar technologies (collectively, "cookies"). Cookies are small text files stored directly on a website visitor's computer or mobile device that automatically collect certain information from users such as browser type, IP address, time spent online, pages visited, referring URL, and additional aggregated website traffic data. We also rely on partners to provide features of our services, which may involve using cookies.

We use cookies for the following purposes:

  • Functionality. These cookies are necessary for us to ensure that the website functions properly.
  • Security. These cookies are necessary for us to mitigate the risk of data breaches and similar attacks by ensuring that requests are submitted to our website from proper domains.
  • Authentication. These cookies allow us to authenticate user requests and to maintain session information related to users.
  • Preference. These cookies allow our website to remember which events you have signed up or registered for, the products you place in your shopping cart, and to recognize your device.
  • Advertising. These cookies allow us to provide you with more relevant advertisements.
  • Analytics. These cookies enable us to learn more about how users and visitors interact with our website, including pages visited, how much time is spent on each pages, and similar information. We use this information in aggregate.
  • Third-Party. These cookies are placed by third parties such as Google and social media networks. These cookies track and monitor how you interact with our services and other websites, provide us insight into how you interact with our website (such as analytics), facilitate account registration and login, and also enable the sharing of content from our services to these third parties. We do not control the data use or sharing practices of these third parties. If you do not wish to accept third party cookies, we encourage you to update your browser settings accordingly.

The use of cookies has become standard among website operators. Most browsers are initially set to accept cookies. You can usually set your browser to refuse cookies that are not necessary or to indicate when a cookie is being set. To understand your options regarding cookies, you can visit the help section of your web browser, or take a look at the links below:

If you refuse cookies, you may not be able to use certain functions on our website and our website may not function as smoothly as it does when cookies are enabled.

12. International Transfers of Personal Information

Easterseals and all of its affiliate members are located in the United States, and all programming offered by Easterseals and its affiliate members occurs in the United States. Because of the global nature of the internet, the Easterseals website may be accessible from jurisdictions other than the United States, even though Easterseals does not operate, provide, or market its services outside of the United States. If you access the Easterseals website outside of the United States, your information will be transferred to and processed in the United States. Since the data protection laws of various countries differ, information transferred to the United States may not be subject to the same level of protection as the jurisdiction in which you reside. If you choose to access our website from a jurisdiction outside the United States, we rely on your consent to transfer the data to the United States. To the extent you do not consent to data transfers to the United States, please do not provide us with your personal information or visit our website.

13. Information from Children

Our website is not directed towards children under the age of 13. We do not knowingly collect personal information from anyone under the age of 13 through our website without parental consent. If you become aware that we have collected personal information from an individual under the age of 13 through our website without parental consent, please let us know so that we can take appropriate action.

14. Changes to this Notice

We may update this Privacy Notice from time to time. If we make material updates to this Notice, we will endeavor to provide you notice by placing a prominent notice on this website and/or sending an email notification of the change. We will also update the "last updated" date at the top of this policy. Any changes will be effective immediately on posting unless otherwise indicated. Continued use of our services after updates to our Notice will be deemed consent to the changes.

15. Contact Us

If you have any questions about this Notice or our information practices, please contact us by emailing us through this link or directly at info@easterseals.com, calling us toll-free at 800-221-6827, or writing to us at:

Easter Seals, Inc.
Attn: Privacy Manager
141 W. Jackson Blvd
Suite 1400A
Chicago, IL 60604

NOTICE OF EASTERSEALS SOUTH FLORIDA PRIVACY PRACTICES

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. YOU HAVE THE RIGHT TO OBTAIN A PAPER COPY OF THIS NOTICE UPON REQUEST.

WHO WILL FOLLOW THIS NOTICE

This notice describes Easterseals South Florida ("Easterseals") practices and that of (a) any health care professional authorized to enter information into our medical record, (b) volunteers we allow to help you while you are receiving Easterseals services, and (c) all Easterseals employees and staff.

PATIENT HEALTH INFORMATION

Under federal law, your patient health information is protected and confidential. Patient health information includes information about your symptoms, test results, diagnosis, treatment, and related medical information. Your health information also includes payment, billing and insurance information.

USE AND DISCLOSURE OF HEALTH INFORMATION

Easterseals may use your health information for purposes of providing you treatment, obtaining payment for the services you receive and for health care operations, including administrative purposes and evaluation of the quality of care that you receive. Unless otherwise indicated, your health information may be used or disclosed only after Easterseals has obtained your written consent or authorization. Easterseals has established a policy to guard against unnecessary disclosure of your health information.

THE FOLLOWING IS A SUMMARY OF THE CIRCUMSTANCES UNDER WHICH AND PURPOSES FOR WHICH YOUR HEALTH INFORMATION MAY BE USED AND DISCLOSED AFTER YOU HAVE PROVIDED YOUR WRITTEN CONSENT:

  • To Provide Treatment. Easterseals will use and disclose your health information to provide you with medical treatment or services. For example, therapist, nurses and other members of your service team will record information in your record and use it to determine the most appropriate course of care. We may also disclose the information to other health care providers who are participating in your treatment, including your primary physician, to pharmacists who are filling your prescriptions, and to family members who are helping with your care.
  • To Obtain Payment. Easterseals will use and disclose your health information for payment purposes. For example, we may need to obtain authorization from your support coordinator or insurance company before providing certain types of treatment. We will submit bills and maintain records of payments from your health plan.
  • To Conduct Health Care Operations. Easterseals will use and disclose your health information to conduct our standard internal operations, including proper administration of records, evaluation of the quality of treatment, and to assess the care and outcomes of your case and others like it.
    • Health care operations include such activities as:
      • Quality assessment and improvement activities.
      • Activities designed to improve health or reduce health care costs.
      • Protocol development, case management and care coordination.
      • Contacting health care providers and consumer/patients with information about treatment alternatives and other related functions that do not include treatment.
      • Professional review and performance evaluation.
      • Training programs including those in which students, trainees or practitioners in health care learn under supervision.
      • Training of non-health care professionals.
      • Accreditation, certification, licensing or credentialing activities.
      • Review and auditing, including compliance reviews, medical reviews, legal services and compliance programs.
      • Business planning and development including cost management and planning related analyses and formulary development.
      • Business management and general administrative activities of the agency.

      For example, Easterseals may use your health information to evaluate its staff performance, combine your health information with other Easterseals consumer/patients in evaluating how to more effectively serve all Easterseals consumer/patients, or disclose your health information to Easterseals staff and contracted personnel for training purposes. Also, Easterseals may disclose certain information about you including your name and your general health status.

  • Appointment Reminders. We may use and disclose health information to contact you with a reminder regarding a visit with our agency.
  • Treatment Alternatives. We may use and disclose health information to tell you about or recommend possible treatment options or alternatives.
  • For Fundraising Activities. Easterseals may use information about you including your name, address, phone number and the dates you received services at Easterseals in order to contact you or your family to raise money for Easterseals (unless you tell us you do not want to be contacted). Easterseals may also release this information to a related Easterseals foundation.

FEDERAL PRIVACY RULES ALLOW EASTERSEALS TO USE OR DISCLOSE YOUR HEALTH INFORMATION WITHOUT YOUR CONSENT OR AUTHORIZATION FOR A NUMBER OF REASONS INCLUDING THE FOLLOWING:

  • Required by Law. Easterseals will disclose your health information when it is required to do so by Federal, State or local law.
  • Risks to Public Health. Easterseals may disclose your health information for public activities and purposes in order to:
    • Prevent or control disease, injury or disability, report disease, injury, vital events such as birth or death, and the conduct of public health surveillance, investigations and interventions.
    • To report adverse events, product defects, to track products or enable product recalls, repairs and replacements and to conduct post-marketing surveillance and compliance with requirements of the Food and Drug Administration.
    • To notify a person who has been exposed to a communicable disease or who may be at risk of contracting or spreading a disease.
    • To an employer about an individual who is a member of the workforce as legally required.
  • To Report Abuse, Neglect or Domestic Violence. Easterseals is allowed to notify government authorities if the agency believes a consumer/patient is the victim of abuse, neglect or domestic violence. Easterseals will make this disclosure only when specifically required or authorized by law.
  • Health Oversight Activities. Easterseals may disclose your health information to a health oversight agency for activities including audits, civil, administrative or criminal investigations, inspections, licensure or disciplinary action. Easterseals, however, may not disclose your health information if you are the subject of an investigation and your health information is not directly related to your receipt of health care or public benefits.
  • In Connection with Judicial and Administrative Proceedings. Easterseals may disclose your health information in the course of any judicial or administrative proceeding in response to an order of a court or administrative tribunal as expressly authorized by such order or in response to a subpoena, discovery request or other lawful process.
  • For Law Enforcement Purposes. Easterseals may disclose your health information to a law enforcement official for law enforcement purposes as follows:
    • As required by law for reporting of certain types of wounds or other physical injuries pursuant to the court order, warrant, subpoena or summons or similar process.
    • For the purpose of identifying or locating a suspect, fugitive, material witness or missing person.
    • Under certain limited circumstances, when you are the victim of a crime.
    • In an emergency in order to report a crime.
  • Deaths. Easterseals may report information regarding deaths to coroners, medical examiners, funeral directors and organ donation agencies.
  • Research. Easterseals may, under very select circumstances, use your health information for research. Before Easterseals discloses any of your health information for such research purposes, the project will be subject to an extensive approval process. Easterseals will ask your permission if any researcher will be granted access to your individually identifiable health information.
  • Serious Threat to Health or Safety. Easterseals may, consistent with applicable law and ethical standards of conduct, disclose your health information if the agency, in good faith, believes that such disclosure is necessary to prevent or lessen a serious and imminent threat to your health or safety or to the health and safety of the public.
  • Military and Veterans. If you are a member of the Armed Forces, Easterseals may release health information about you as required by military command authorities. Easterseals may also release health information about foreign military personnel to the appropriate foreign military authority.
  • National Security and Intelligence Activities. Easterseals may release health information about you to authorized federal officials for intelligence, counterintelligence, and other national security activities authorized by law.
  • Protective Services for the President and Others. Easterseals may disclose health information about you to authorized federal officials so they may provide protection to the President, other authorized persons or foreign heads of state or conduct special investigations.
  • Worker’s Compensation. Easterseals may release your health information for worker’s compensation or similar programs providing benefits for work related injuries or illnesses.

AUTHORIZATION TO USE OR DISCLOSE HEALTH INFORMATION

Other than as stated above, Easterseals will not disclose your health information other than with your written authorization. If you or your representative authorizes Easterseals to use or disclose your health information, you may revoke that authorization in writing at any time. If you revoke your permission, Easterseals will no longer use or disclose health information about you for the reasons covered by your written authorization. You understand that Easterseals is unable to take back any disclosures that have already been made with your authorization, and that Easterseals is required by law to retain our records of the services provided to you.

YOUR RIGHTS WITH RESPECT TO YOUR HEALTH INFORMATION

You have the following rights regarding your health information that Easterseals maintains:

  • Right to Request Restrictions. You have the right to request a restriction or limitation on the health information Easterseals uses or discloses about you for treatment, payment or health care operations, and to request a limit on the health information Easterseals discloses about you to someone who is involved in your care or payment, such as a family member or friend. Easterseals is not required to agree to your request. If Easterseals does agree, however, the agency will comply with your request unless the information is needed to provide you with emergency or other vital treatment. To request restrictions, you must tell Easterseals (1) what information you want to limit; (2) whether you want to limit our use, disclosure, or both; and (3) to whom you want the limits to apply, for example, disclosure to your spouse. To request restrictions, you must submit your request in writing to our Privacy Officer at the address shown below.
  • Right to Receive Confidential Communications. You have the right to request, in writing, that Easterseals communicate with you in a certain way. For example, you may ask that Easterseals only conduct communications pertaining to your health information with you privately with no other family members present. Easterseals will not require that you provide any reasons for your request and will attempt to honor your reasonable requests for confidential communications.
  • Right to Inspect and Obtain a Copy your Health Information. You have the right to inspect and receive a copy of health information about you. Usually, this includes medical and billing records, but does not include psychotherapy notes or information compiled in reasonable anticipation of, or for use in a civil, criminal or administrative action or proceeding. To inspect and copy health information, you must submit your request in writing. If you request a copy of your health information, Easterseals may charge a reasonable fee for copying and assembling costs associated with your request.
  • Right to Amend Health Care Information. If you or your representative believes that your health information records are incorrect or incomplete, you may request that Easterseals amend the records. That request may be made as long as the information is maintained by Easterseals. A request for an amendment of records must be made in writing. Easterseals may deny the request if it is not in writing or does not include a reason for the amendment. The request also may be denied if your health information records were not created by Easterseals, if the records you are requesting are not part of Easterseal’s records, if the health information you wish to amend is not part of the health information you or your representative are permitted to inspect and copy, or if, in the opinion of Easterseals, the records containing your health information are accurate and complete.
  • Right to an Accounting. You or your representative have the right to request an accounting of disclosures of your health information made by Easterseals. This is a list of the disclosures Easterseals made of health information about you but does not include disclosures (a) to carry out treatment, payment or health care operations; (b) made to you; (c) to other person’s involved in your care; (d) for national security or intelligence purposes; or (e) law enforcement officials as provided by law. The request for an accounting must be made in writing. The request should specify the time period for the accounting and must be after April 14, 2003. Accounting requests may not be made for periods of time in excess of six years. Easterseals would provide the first accounting you request during any 12-month period without charge. Subsequent accounting requests may be subject to a reasonable cost-based fee. Easterseals will notify you of the costs involved before completing your request, so that you will have the chance to withdraw or modify your request before any costs are incurred.
  • Right to a Paper Copy of this Notice. No later than the date of the first service delivery on or after April 14, 2003, a copy of this notice shall be provided to you. You or your representative have a right to a separate paper copy of this Notice at any time even if you or your representative have received this Notice previously. The Easterseals consumer/patient or a representative may also obtain a copy of the current version of Easterseal’s Notice of Privacy Practices at its website: http://www.southflorida.easterseals.com/

OUR LEGAL DUTY

Easterseals is required by law to maintain the privacy of your health information and to provide to you and your representative this Notice of its duties and privacy practices. Easterseals is required to abide by terms of this Notice as may be amended from time to time. Easterseals reserves the right to change the terms of its Notice and to make the new Notice provisions effective for all health information that it maintains. If Easterseals changes its Notice, Easterseals will post a revised copy of the current notice at each of the Easterseals facilities reflecting its effective date.

COMPLAINTS

You or your personal representative have the right to express complaints to Easterseals and to the Secretary of Health and Human Services if you or your representative believe that your privacy rights have been violated. Any complaints to Easterseals should be made in writing to the Privacy Officer or designee. Easterseals encourages you to express any concerns you may have regarding the privacy of your information. You will not be retaliated against in any way for filing a complaint.

 

CONTACT PERSON

Easterseal’s contact person for all issues regarding specific requests, patient privacy and your rights under the Federal privacy standards is:

Privacy Officer or Designee

Easterseals South Florida

1475 NW 14th Avenue

Miami, Fl 33125

(305) 325-0470


EFFECTIVE DATE

This Notice is effective April 14, 2003.

If you have any questions regarding this notice, please contact:


Privacy Officer or Designee at Easterseals South Florida

1475 NW 14th Avenue Miami, Fl 33125

Telephone: (305) 325-0470

 

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