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Professional Openings

CLASS Case Manager

Full-time FULL_TIME



Easterseals North Texas


Send resume to:

Carlos Garcia
Hemphill, Texas US

Email: careers@ntx.easterseals.com


Mission: To change the way the world defines and views disability by making profound, positive differences in people's lives every day.

Easterseals North Texas helps more than 4,500 individuals every year become more independent. Our therapists, job coaches, and other professionals make profound differences every day in the way people live, learn, work, and play. As a part of the community since 1939, we deliver high-quality, customized care to our neighbors. Easterseals North Texas joined The Fedcap Group in 2018.

Basic Responsibilities:

  • Performs all required case management functions within specified timeframes.
  • Maintains full, accurate and current documentation of evaluations, assessments, needs, progress, services, financial data and all other categories of information required in each individual's record.
  • Understands and subscribes to the philosophy and values of independent living, empowerment and community integration of all participants in the CLASS program and demonstrates same in all communications and actions.
  • Empowers CLASS clients to make informed decisions and supports clients' decisions regarding important aspects of life, such as housing, employment, relationships, education and other personal goals.
  • Knows each client in his/her caseload personally and is familiar with their goals, needs, opportunities and challenges.
  • Meets regularly (no less than monthly) with clients and/or allies to discuss progress, problems, and plans and to monitor services provided according to the clients' Individual Services Plan (ISP). Whenever possible, such contacts will occur where the participant lives, works, attends classes or plays.
  • Maintains cooperative working relationships with Direct Service Agencies (DSAs) and their representatives, including regular contact and consultation. This cooperation will enhance service delivery and assist the participant in achieving his/her individual goals.
  • Responds to telephone calls in a timely fashion, and always within 24 hours. Ensures clients have access to Case Management in emergency situations. Responsible for assuring phone coverage when unavailable.
  • Completes monthly program reports and program billing forms and turns in to CLASS Program Director as required.
  • Remains updated and knowledgeable about community resources and state and federal programs as they relate to CLASS client needs.
  • Perform other related duties as assigned by Operations Manager, Floor Supervisors and Management. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities.


Experience and Education:

  • Licensed Master Social Worker in the state of Texas, or have a master's degree in human services, drug, and alcohol, education, counseling, psychology, or criminal justice, or a bachelor's degree in a human behavioral science which includes 30 semester or 45 quarter hours either in development of human behavior, child development, family intervention techniques, diagnostic measures, or therapeutic techniques, such as social work, psychology, sociology, guidance and counseling, and child development.
  • Must have a minimum of two years of documentable experience providing services to children and/or adults with disabilities.
  • Must have a working knowledge of Windows Operating System and Office products, including Microsoft Word, Excel and Outlook, or the ability to learn them expeditiously and independently.
  • Must also have the ability to learn to use Easterseals' Client Database expeditiously and independently.
  • Spanish/English proficiency preferred.
  • Demonstrate strong written and oral communication skills.
  • Ability to work independently with a minimum of supervision.
  • Use analytical and critical thinking skills to create client plans.
  • Perform basic mathematical computations at a minimum sixth-grade level.
  • Travel throughout North Texas area to visit clients.
  • Must be able to pass a criminal background check and drug screening.
  • Current driver's license and proof of automobile insurance if travel in the North Texas area is required.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Equal Opportunity Employer.

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