This grant-funded position is responsible for the provision of high-quality applied research, technical assistance and project support, in a variety of forms, to the constituents of Federal transportation projects. The Technical Assistance Specialist III will research, synthesize, and summarize products and reports related to transportation accessibility, coordination, and the participation of people with disabilities and older adults in transportation planning; provide technical assistance and support to the field; provide project management, technical assistance and support to NADTC and FTA grantees; and assist the director to carry out all facets of project activities to improve accessible transportation options and coordinated transportation systems.
Conducts current applied research using a variety of methods and summarizes findings to support technical assistance and project activities.
Develops and maintains personal knowledge and expertise regarding the Americans with Disabilities Act (ADA), accessible transportation, public transportation, human service transportation, transportation coordination, and inclusionary practices.
Identifies, analyzes, selects and develops strategies and activities to provide a continuum of technical assistance regarding to information seekers at all levels, on topics related to, but not limited to, the ADA, accessible transportation, human service and public transportation, coordinated transportation, and mobility management. Targeted groups may include local, state and/or regional transportation providers, human service agencies, mobility managers, the U.S. Department of Transportation funded grantees, aging services providers, healthcare providers, veterans organizations, caregivers, and other related groups.
Serves as a project liaison to external grantees funded through Federal projects. Conceptualize and produce written materials and products and other technical assistance materials.
Plans and organizes Webinars, conference calls, and other knowledge sharing forums to support project learning collaborative activities.
Collects data, evaluates processes, and writes summary reports regarding project activities to contribute to Federal reports.
Participates in cross-partner team meetings and contributes substantively to project activities.
Represents Easterseals and NADTC in relevant forums (e.g., conferences, advisory committee meetings, partner collaboration events) to deliver training, workshops, and to promote and disseminate information and resources.
Supports the Director in management-related activities such as collecting performance data, entering Salesforce data, writing progress reports, compiling information in response to client queries, and preparing communications for internal and external audiences.
Understands and endorses Easterseals mission and values.
Contributes to an organizational culture of innovation and exemplary performance.
Performs other duties as assigned.
Must be passionate about the field of accessible transportation, coordinated transportation systems, aging and disability services, the ADA, and able to understand these areas from multiple perspectives including that of the customer, provider, funder, planner and the general public.
Demonstrated knowledge and understanding of the ADA, specific Federal legislation and regulations governing the provision of accessible transportation service, and coordinated transportation systems, including legislation emanating across agencies such as the U.S. Department of Transportation, U.S. Department of Health and Human Services, and its Division of the Administration for Community Living.
Demonstrated knowledge and understanding of public, private and human service transportation and coordinated transportation planning.
Capacity to meet the requirements of Federal grants and to respond professionally to Federal officials.
Skill in bringing together diverse partnerships to solve problems and resolve challenges.
Ability to provide technical assistance at a national level using webinars, teleconferences, online courses and in-person modalities.
Ability to facilitate and coach others, including external partners who may be part of a project team, to facilitate systems change.
Capacity necessary to make immediate adjustments in training and technical assistance delivery at meetings and presentations, as dictated by the needs of the audience.
Ability to define problem areas, analyze variables and design well-developed solutions effectively addressing situations as they arise.
Proficiency in Microsoft Office Suite and web-based platforms such as those used for data collection, databases, discussion forums, and internet searches.
Must be accurate, flexible, well-organized and able to work independently.
Ability to use time management to prioritize project activities in a manner that enables the attainment of project deliverables.
Excellent interpersonal communication and writing skills and the ability to manage multiple tasks.
Ability to utilize independent judgment and decision-making skills.
Ability to maintain confidential information in a responsible manner.
Ability to travel.
EDUCATION and/or EXPERIENCE
Bachelor’s or Master’s degree in human services, transportation, or transportation planning, preferred.
Knowledge and experience in human services transportation and/or coordinated transportation systems or mobility management. Minimum of 5 years.
Proficiency with recent versions Microsoft Word and database software.