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Program Support/Miscellaneous

Individual Success Coordinator

Full-time FULL_TIME



Easterseals Superior California


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3205 Hurley Way
Sacramento95864 US

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Under general supervision of the Program Director of Adult Day Program and serves as a member of the day program team; to provide services and supports which enable adults with developmental disabilities to have real choices in where they live, work and socialize and that promote self-determination in the pursuit of their personal future by personally performing the following duties and other related job duties.

Basic Responsibilities:

Direct Service

  • Directly support adults with developmental disabilities to help them accomplish daily living activities at home and/or in the local community and helps the individual to be a known and valued member of his/her local community.
  • Work with each individual served and the Planning Team to develop a Person-Centered Plan, to include:
  • Communication Chart
  • One-Page Description
  • Important To/For
  • Relationship Mappin
  • What’s Working/Not Working
  • Rituals/Routines
  • Good day/Bad day
  • Positive Reputation
  • Matching
  • Focus ISP’s on the individual’s Life Choices and reflect the unique needs and desires of the person
  • Address individual goals that offer choices for clients with services and supports provided to enable persons to have real choices in where they live, work and socialize and that promote self-determination in the pursuit of their personal future
  • In conjunction with the individual, assure implementation, documentation and follow through on all aspects of the Individual Service Plan (ISP) for people served.
  • Responsible for assuring that people served are happy with their services and receiving all provisions as agreed in the ISP.
  • Assure Annual, Semi-annual and Quarterly ISP’s are submitted to Regional Center for all individuals on the caseload.
  • Collaborate with Content Creators to review the individuals’ choices and preferences to ensure relevant curriculum addresses appropriate opportunities for clients
  • Demonstrate sensitivity to the cultural preferences, values and lifestyles of clients and families.
  • Provide written material to clients and families in a form or language they understand to facilitate understanding and successful participation.
  • Empower, encourage and support individuals when interacting and facilitating meetings. Exercise judgment and initiative in working for and with individuals served.
  • Provide feedback to Service Coordinators in a way that assures outcomes are met or for individuals while also meeting Easter Seals’ philosophical objectives and exceeding Regional Center requirements.
  • Act as a primary liaison/consultant to clients’ Content Creator team.
  • Role model the Mission, Vision and Values of Easter Seals to assure that individuals are respected and rights are protected.
  • Review and prepare administrative reports and documents as necessary.
  • Follow all safety procedures as outlined by the Injury, Illness and Prevention Program Safety Manual and understand the consequences of non-compliance.
  • Provide exceptional service both internally and externally.
  • Comply with privacy laws and requirements under HIPAA regulations and understand the consequences of non-compliance.
  • Typical work hours are Monday through Friday; 7.5 hours per day. May be required to report to community locations to provide individual or small group services to Easter Seals Adult Day Program clients in the greater Sacramento area. Flexible hours may be required based on individual client needs.


  • Person-Centered Thinking Skills
  • Active Listening
  • Detail/Action Oriented
  • Technological Proficiency
  • Time Management & Priority Setting
  • Written/Documentation Communication Skills
  • Decision Quality
  • Compassion & Patience
  • Perseverance & Composure
  • Ability to learn and change quickly



  • Minimum of a high school diploma or GED is recommended;
  • One (1) year full time experience working with individuals with physical and/or developmental disabilities; or
  • An equivalent combination of education and experience.
  • Spanish Speaking Skills Preferred

Technology Proficiency

  • Microsoft 365 software system
  • Virtual Services
  • Social media
  • Ability to learn various software systems
  • Standard office equipment

Certificates, Licenses, Registrations

  • Current valid California driver's license with a good driving record.
  • Current certificate in Adult CPR with AED & Basic First Aid.
  • Fingerprint clearance through the Department of Justice.
  • TB test within the past twelve (12) months.

Easterseals Superior CA is an Equal Opportunity Provider & Participates in E-Verify

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