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For Immediate Release

Easterseals responds to COVID-19

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Updated March 30, 2020

Program Updates 

Amy Acton, MD, Director of the Ohio Department of Public Health, has issued a “Stay at Home” order for all persons unless they are engaged in essential work or activity. This order takes effect at 11:59 p.m. on Monday, March 23, and is scheduled to last at least through April 6.

This order does provide exemptions for essential businesses and services to remain open. All services provided by Easterseals are classified as “essential functions” under this order with the exception of InsideOut Studio in Hamilton. We had already closed the retail store as a precaution, and are now extending the closure to the artist studio.

All other services, including disability services, those services for residents on cash assistance and other government benefits, Kitting and Production, Military & Veteran Services, and Building Value remain open as of this writing. We are working closely with public health officials to maintain these critical services while also adhering to the provisions of the Stay at Home order.

Metro Access Riders

Effective March 30, Metro Access para-transit is temporarily contracting with MedaCare Transportation to provide all Access trips. Customers will be picked up by a MedaCare vehicle.

Customers can still call Access at 513-531-8888 for reservations and 513-531-6888 for trip information. 

If you are sick, especially with a fever, cough, or difficulty breathing, stay home.

Call your healthcare provider for medical advice. Contact Easterseals staff by phone or email to discuss the proper steps for returning to your program.

For those participating in day programs for individuals with disabilities who have the ability and supports in place to stay home, we encourage you to do so. We are following public health guidance to limit services to groups of no more than 10 people in a space including our staff. We will be observing frequent hand washing and disinfecting of common surfaces. We are also monitoring the health of staff and participants.

For all other services, please call your Easterseals representative for any scheduled appointments. We are encouraging staff to complete all work by phone, email, or video conference. No outside visitors or volunteer groups are permitted in Easterseals offices at this time.

We encourage you to assess your need for services and make decisions that are best for your family based on current CDC guidance.

If you need to reach someone at Easterseals, please contact our main line at 513-281-2316 during business hours, Monday – Friday, 8 a.m. – 4:30 p.m. For Easterseals Military & Veteran Services, please call 513-878-2200.

Additional Information

Guidance:  What Ohio's Stay-at-Home Order Means for Ohio's Developmental Disabilities System

Easterseals Retail Operations

  • InsideOut Studio: The retail boutique and artist studio are closed.
  • Building Value:  Hardware stores are currently exempted from the March 22 Stay at Home order. Building Value is operating on normal business hours but limiting customers to no more than four at any given time to maintain social distancing. Customers may wait their turn in their vehicles in the parking lot. Call ahead before making any donations. More information at

Attendance guidelines for those served by Easterseals

For the health and safety of others, it is important that you be honest and accurate with us. Keep those served by Easterseals home if:

Adults 65+ and those with compromised immune systems are at increased risk for COVID-19. Please have conversations about the best decisions for participating in programs and community events that are right for your family.

Current Visitor Restrictions

No visitors or volunteer groups. 

A message from Pam Green, President & CEO of Easterseals Serving Greater Cincinnati

We have been actively monitoring evolving developments surrounding COVID-19. At Easterseals, we want to keep you and your family safe while maintaining the services you rely on every day.

Good hygiene is a focus of our programs year-round. We are working with local health departments and county boards of developmental disabilities to improve and strengthen these protocols as part of the community response to COVID-19.

Our response includes:

Thank you for your partnership and cooperation as we work together to prevent the spread of disease. If you have any questions, please reach out to your Easterseals program manager.

Additional COVID-19 Resources

What to do if you think you are sick (CDC)

Centers for Disease Control

Ohio Department of Health

Kentucky Cabinet for Health and Family Services

Indiana State Department of Health

City of Cincinnati

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