Program Support/Miscellaneous

Lead Claims Follow-Up Coordinator

Full-time FULL_TIME



Easterseals DuPage & Fox Valley


Send resume to:

Illinois 60181 US

Email: gcoulter@eastersealsdfvr.org

Download Posting: client-services-lead-claims-follow-up-coord.pdf


To ensure all payment processes are completed accurately and timely to support and ensure fiscal management.

Basic Responsibilities:

  1. Ensure accurate and timely:
    A. Communication with insurance companies
    B. Follow up on all denials
    C. Submission of all requested information for claims resubmission
    D. Communication with family and/or client regarding claims status and/or family responsibility regarding a claim.
    E. Maintenance of client billing files
  1. Ensure all interactions/communications with clients, families, and providers are delivered in a clear, respectful, and responsible interactional style that demonstrates support of our consumers.
  1. Adhere to Easter Seals DuPage and the Fox Valley Region (ESD&FVR) Code of Ethics. Comply with all Federal, State, and local laws and regulations. Perform job duties consistent with established ESD&FVR Mission, Values, and Philosophy.   
  1. Participates in other activities that support department and Center projects and goals as requested


  1. One to two years' experience with patient and third-party billing and collections.
  2. Ability to work well with people; friendly, outgoing personality.
  3. Raintree Billing System experience is a plus.
Powered by Blackbaud
nonprofit software