In response to the COVID-19 outbreak, Easterseals Serving Chicagoland and Rockford has adjusted programming and rescheduled events. View details here.
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Family and Health Advocate

Full-time FULL_TIME


Easterseals Serving Chicagoland and Greater Rockford

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Chicago, Illinois US


Basic Responsibilities:

  • Assist in the identification and implementation of center goals related to families and monitor progress toward them.
  • Provide support to assist the center and other family support staff in meeting the Head Start performance standards and PFA/PI requirements.
  • Develop and maintain professional relationships with administrative, teaching, and other staff.
  • Promote literacy by increasing families’ access to materials and encouraging involvement in classroom activities.
  • Maintain full enrollment of Head Start/Early Head Start/PFA/PI children through ongoing recruitment, eligibility determination, and development of a waiting list; fill vacancies within 30 days.
  • Implement attendance follow-up procedures, including home visits as needed, to support regular attendance.
  • Collaborate with teachers and instructional coaches to assist families to understand their child's development through providing resources and referrals.
  • Collaborate with teachers to communicate with the parent when there are developmental, social emotional, or behavioral concerns for which a referral is recommended.
  • Accompany and support families at IEP/IFSP meetings and through the process of enrolling their child in services; support parents in advocating for their goals for their child. 
  • Work with site staff to encourage parent participation in site-level Parent Committees and agency-wide Policy Council (PC) (Suburban).
  • Coordinate parent elections for Parent Committee officers and PPC/PC Representatives.
  • With Parent Committees and site staff, plan annual Parent Involvement Activity Calendar and Budget, including: annual Parent Orientation; Parent Committee meetings; parent workshops; and parent-child activities. Coordinate and be present for these activities, and compile documentation into PFCE binder.
  • Maintain complete and accurate records in the COPA system, including, but not limited to: demographic information, enrollment dates, family needs assessments, family goals, referrals, and services, case notes, and follow-up.
  • Utilizing COPA, Tableau, and Smartsheets, implement tracking to ensure required timelines are met.
  • Maintain complete and updated Community Resource Board.
  • Submit all required paperwork accurately and in a timely manner and attend all required meetings.
  • Participate in Enrollment/Recruitment Campaign, annual self-assessment, community assessment, and PIR.
  • Travel to other Easterseals sites regularly.
  • All other duties as assigned.



  • Bachelor’s degree or higher in social work, human services, family services, counseling, or a related field; or, bachelor’s degree in another field with the following to be earned within 18 months of hire: Illinois Gateways to Opportunity Family Specialist Credential.


  • Home Based CDA, Infant Toddler CDA, or 12 credit hours in EC or child development; or, Home Based CDA to be earned within 24 months of hire.
  • DCFS Director Qualified

Experience Required:

  • 1 to 3 years of experience working with families of young children
  • Bilingual, both oral and written ability in English/Spanish preferred
  • Head Start Performance Standard
  • MS Office

Vehicle/Transportation Requirements:

  • Valid driver’s license
  • Auto insurance
  • Reliable vehicle.


  • Able to establish rapport and build trusting relationship with families.
  • Demonstrates a non-judgmental, compassionate, and culturally sensitive approach to working with families.
  • Demonstrates a communication style that is open, adaptable, reflective, engaging, honest, and culturally sensitive.
  • Ability to visit families in home and community settings, and to work flexible hours, including evenings, to meet family needs.
  • Ability to engage in reflective learning practices and to utilize constructive feedback in order to inform work with families.
  • Ability to work well with all levels of the organization, partner sites, other agencies and funding source personnel.
  • Demonstrates the ability to conceptualize and articulate program outcomes.
  • Ability to manage multiple projects.
  • Well organized, highly detail oriented and accuracy driven.
  • Excellent interpersonal skills.
  • Excellent verbal and written communication skills.

ADA: Easterseals will make reasonable accommodations in compliance with the Americans with Disability Act of 1990. Unless exempted by the Americans with Disabilities Act, all persons hired for this position are required to possess the ability to perform the physical tasks necessary to treat clients, i.e., bending, floor-sitting, etc., as well as to have the ability to lift up to 50 pounds frequently.


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