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Intellectual/Developmental Disabilities Services

NC START and VA REACH - Crisis Prevention & Intervention (For adults with I/DD or MR challenges)

NC START (Systemic Therapeutic Assessment Respite Treatment) and VA REACH (Regional Education Assessment Crisis Services Habilitation), which utilize the START model, provide crisis prevention and intervention for adults with an Intellectual Disability and/or Developmental Disability and co-occurring complex behavioral health needs.  Clinical teams support adults and their systems of care, such as their family, residential providers, day programs, therapists, case managers and others.  The teams provide crisis response, training, consultation, and therapeutic respite in conjunction with all of person’s community-based services.  A top priority is to help the person remain in his/her home or community placement.  The respite centers provide therapeutic environments and short-term resources for stabilization and therapeutic intervention.

Any paid or unpaid support in a person’s life can refer an individual to START and REACH services by calling the regional crisis and referral line.

NC – Central Region
Crisis and Referral:
919-865-8730; 800-662-7119 ext. 8730
3817 Cheek Road
Durham, NC  27704

VA – Region I, Charlottesville and Surrounding Areas
Crisis and Referral:
4312 Dickerson Road
Charlottesville, VA  22911

VA – Region II, Northern Virginia
Crisis and Referral:
3460 Commission Ct., Suite 202
Lake Ridge, VA 22192
Fax: 571 402 7907

Individual Community Supports (ICS) (For Adults & Children)

Individual Community Supports services enable an individual to acquire and maintain skills that will allow them to function with greater independence in the community. 

Community Skills Training, Personal Care and Respite supports provide one-to-one support for personal care and daily living skills to individuals with disabilities.  Community Skills Training enhances a child or adult’s ability to participate in the life of his or her community.  Personal Care Services are provided in the home and may include assistance with bathing, dressing, and meal preparation. 

Respite is a support that provides periodic relief for the family or primary caregiver of an individual by supervising and caring for that individual when the caregiver needs a break of the care giving responsibilities.

Locations of Individual Community Support Program Offices


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