GIA

GIA

"When I started the process of utilizing my veterans benefits, I met a few deterring challenges with the other institutions that were providers. Applying for compensation and pension for my hearing loss was very difficult, and I often felt that I was not being heard and even dismissed.” 

Small actions can make a huge difference. For example, take the trim tab. In order to navigate a plane, the pilot controls the flaps - which change the direction, elevation, and altitude. They make flight possible. But because of the tremendous force on a flap, it requires an even smaller rudder to help it move and that is called a trim tab. On a fighter jet, the trim tab is about the size of an iPad. Just moving the little trim tab builds a low pressure that pulls the rudder around with very little effort.

Gia served in the Air Force for six years on active duty as an Armament Systems Apprentice, also known as a “weapons loader.” Gia was diagnosed with various service-connected disabilities shortly before her discharge and for the past three years has had numerous health issues related to her Lyme disease. Like many veterans, Gia struggled with adjusting to civilian life when she returned to her hometown. Gia says that “I was used to being around my military peers all the time and it was difficult to adapt my lifestyle to theirs. I quickly learned that I was not prepared and had to do a lot on my own. When I started the process of utilizing my veterans benefits, I met a few deterring challenges with the institutions that were providers. Applying for compensation and pension for my hearing loss was very difficult, and I often felt that I was not being heard and even dismissed.” Gia's experience raises an important and often understates issue, which is that navigating Veterans Institutions is an extremely complex process and therefore benefits are often become inaccessible from a practical standpoint. This is precisely why there is an urgent need for a different type of Military and Veterans program.

Easterseals has developed a Care Coordination model centered on meeting one-on-one with service members and their families to address critical issues while building trust and working toward developing long-term self-sufficiency. Adam Costello, Easterseals Veterans Program Coordinator, listened carefully to Gia and reviewed her entire situation. It became clear that the immediate need was catching up on some of the things that were compounding, including delinquent car insurance payments. Adam notes that “We focused on looking at increasing her personal revenue over time and reducing her existing expenses, and ensuring that she maintained the hours needed to be successful at school.  We also discussed various benefit programs at the local and federal level that could add to her income and reduce her expenses based on her individual situation,” Adam said. While many existing Veterans institutions are very effective in a certain service, they are reactive in often inflexible in structure leaving Veterans feeling lost. Easterseals aims to be proactive and holistic; “In almost every case, the crisis that we see can be prevented with early intervention.”

It is very difficult to manage school, work, and self-care without a car. Easterseals provided assistance that paid the car insurance balance, enabling her to continue working while pursuing her education. With this support, she secured a new position, completed her degree, and continues to get the counseling and medical services that she needs in order to thrive-a long-term plan that looks at the root of an issue rather than just a symptom.

We invite you to be the “trim tab” in the lives of Massachusetts Veterans. Your contribution to Easterseals can make a HUGE difference, providing tangible and direct support to those who have served our country. Through a process of deep listening and discovery, we seek every opportunity to provide a small intervention that will shape the direction of a path of a lifetime. Thank you for all that you do to support our community.

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