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How to Find and Use Accessible Transportation in Your Community

A woman in a wheelchair on a bus lift looking off to her right A woman in a wheelchair on a bus lift looking off to her right

For many people with limited mobility, planning travel can be frustrating… especially when transportation is not accessible or available.  To spread the word about accessible transportation in all communities, Easterseals Project Action Consulting – a training and technical assistance center – shares the following tips and potential solutions:

How do I find a ride?

First, think through your needs and what you want to accomplish.  

Then, explore the various types of transportation available in your community, and consider calling the 2-1-1 service to receive information about the transportation available in your location.

Some options may include:

What skills are needed to use public transportation?

To use a fixed route service, passengers should be able to, within a reasonable level of effort:

What is ADA Complementary Paratransit and am I eligible?

The ADA Complementary Paratransit service is available for people with disabilities who are unable to use fixed-route transportation. Those eligible for the service fall into one of three categories:

  1. People with disabilities that are unable to use a fixed route service;

  2. People with disabilities that have the ability to use accessible fixed route services but the service available is inaccessible;

  3. People with disabilities that are unable to travel to or from a station or a bus stop

In order to use the ADA Complementary Paratransit service, you may have to go through an eligibility process, which can include a paper or electronic application, confirmation of disability, interview, functional physical assessment, functional cognitive assessment, and path of travel assessment.

Contact Easterseals to ask questions you may have about accessible transportation.

Learn more about what Easterseals Project Action Consulting is doing to promote accessible transportation.

For information and technical assistance, email espaconsulting@easterseals.com

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